Senior Loan Processor Consumer Direct

Full-time

Description

The Federal Savings Bank (TFSB) is actively searching for experienced mortgage loan processing professionals to support our Consumer Direct team. At TFSB the senior loan processing role is known as the Underwriting Analyst . The Underwriting Analyst is responsible for providing customer service during the loan application process by managing the entire loan application process from submission to closing by verifying all borrow and third-party documentation for accuracy and compliance with lender and regulatory guidelines

This position is fully remote. Evening or weekend hours may be required based on the needs of the business.

Key Responsibilities:

• Communication: Act as the primary point of contact for borrowers providing timely updates collecting documentation and delivering exceptional customer service.
• Problem Resolution: Identify and resolve discrepancies of missing information. Work with underwriters to clear conditions for loan approval.
• Collaboration: Cross collaborates with several departments to resolve conditions and ensure smooth loan progression.
• Data Integrity: Maintain strict adherence to federal state and investor guidelines (TRID RESPA FHA/VA) while ensuring accuracy. Review and validate loan files submit to underwriting and clear conditions in coordination with internal teams.
• Efficiency: Manage a large pipeline of mortgage loans (conventional FHA VA) from origination through closing in a fast-paced metric-driven environment.
• Technical: Utilize Encompass as the primary loan origination system to process track and document all loan activities efficiently and accurately.

Requirements

• 3 years of experience in Consumer Direct processing
• Credit experience of FHA VA and Agency guidelines required
• Excellent customer service skills
• Advanced experience working with LOS software (Encompass) and automated underwriting systems (DU/LPA)
• Ability to manage a large pipeline
• Maintain accuracy in a fast-paced environment

What We Offer:

• PTO that increases with length of employment
• 7 paid holidays
• Company culture that fosters work/life balance
• Medical Dental and Vision insurance plans
• HSA and FSA plan options
• Company-paid life insurance
• 401k with partial match
• Competitive salary plus the BEST monthly bonus plan in the biz!
• In-house virtual training opportunities to broaden your industry knowledge
• Employee recognition on a national scale
• Big bank capability small-bank feel

The Federal Savings Bank is an equal opportunity employer . All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.

Salary Description

$52k-70k base salary monthly bonus incentive

Required Experience:

Senior IC