Cargo Office Supervisor

Job Details

Description

Overview

People. Passion. Pride. This is what has driven our team since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

As Menzies Aviation Cargo Office Supervisor, you will be responsible for directing and coordinating the activities of departmental non-exempt employees such as, Cargo Office and Warehouse Agents and warehouse leads.

What You Will Be Doing

• Ensures proper staffing is scheduled for Office Staff.
• Perform general office duties inclusive of, but not limited to filing, answering telephone(s), mail distribution and composing correspondence.
• Involved in the interviewing process, conduct performance evaluations, issue disciplinary actions and work with General Manager on final decisions in these areas.
• Keep track of attendance records, monitor lateness/absence/manual miss punches, etc.
• Ensures proper documentation is prepared by staff to maintain compliance with the airline guidelines, FAA, DOT and other regulatory agencies.
• Interact with authorities, TSA, CBP, Agriculture agents.
• Provide excellent customer service to all customers at the counter and over the phone.
• Resolves employees concerns and submits to manager for action.
• Monitor station supply levels and order as necessary.
• Other duties as assigned.

Shift: *Must have a flexible schedule*

Safety, Security, Wellbeing And Compliance

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What We Are Looking For

• One year college certificate or technical school, six months related experience or equivalent combination of education and experience.
• Must be able to pass a ten-year background check as required by US Customs.
• Must be able to lift and move up to 70 pounds.
• Aviation Industry experiences a plus.
• Must be able to speak, read, and write in English proficiently.
• Valid driver’s license with good driving records
• Must be available and flexible to work variable shifts including weekends and holidays.
• Work is done primarily outdoors. Must be comfortable working in all weather conditions.
• Must pass an FBI background check and obtain a custom seal.
• Must pass driver’s test with the Department of Airports and obtain a driver’s license to drive on Airport Operational Area (AOA).
• Must be able to pass all pre-employment testing, including drug testing and ten-year background check as required by US Customs

All employees have a responsibility and duty while at work to:

• Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
• Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization.
• Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
• Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
• Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
• Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
• Fully understand the company health and safety policy.
• Attend training courses as may be arranged by the Company.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!