Sales Operations Analyst

Labelmaster
Chicago, IL

Labelmaster is an established and growing company that takes the complexity out of shipping Dangerous Goods (Hazmat), making the world a safer place.

We’re seeking people who:

  • Don’t want to work for typical corporate or box store employers
  • Want their work to have meaning and make a positive impact
  • Have a life outside of work
Benefits
  • Health, Dental and Vision Insurance
  • Matching 401(k) Program
  • Employee Referral Program
  • Support Programs: Education Assistance, Mentorship, Leadership Training, and more
  • Competitive wage ($75,000 - 85,000)
  • Hybrid work schedule
Position Purpose
To support functions essential to sales force productivity. These include planning, reporting, order support, quote support, sales process optimization, and sales tech stack administration. This position is responsible for the overall productivity and effectiveness of the assigned sales organization and works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization is supported

Essential Functions & Principal Accountabilities

  • Proactively monitor and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning and reporting efforts.
  • Proactively identify opportunities for sales process improvement.
  • Work closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
  • Working cross functionally between sales, customer success, supply chain, product management, and warehouse to ensure orders are moving through the system quickly and efficiently
  • Assist sales management in understanding process bottlenecks and inconsistencies.
  • Provides a variety of ad hoc support for sales and sales leadership with reports and presentations
  • Monitor the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommend revisions to existing reports or assists in the development of new reporting tools as needed.
  • Implement enabling technologies, including CRM, to field sales teams. Monitor the assigned sales organization’s compliance with required standards for maintaining CRM data. Work closely with sales management to optimize the effectiveness of the firm’s technology investments.
  • Coordinate training delivery to sales and sales management where needed
Additional Responsibilities
  • ISO program compliance and support
  • Take responsibility for the safety of self and others at all times
  • Take responsibility to eliminate accidents, injuries & hazards at all times
  • Observe and act in accordance with all applicable laws & regulations & company policies
  • Other duties/projects as assigned
Education/Training/Experience
  • High School Diploma or equivalent
  • Advanced education in business management preferred
  • 2-5 years sales/operations experience
Technology

  • MS Office skills
  • MS Dynamics CRM experience is preferred
  • Power BI
  • Gong
  • LinkedIn
  • Strong Excel skills
Personality Characteristics
  • Very dependable
  • Flexible
  • Deadline oriented
  • Customer focused
  • Takes pride in work
Essential Physical Demands
  • Sitting, crouching, bending, standing, kneeling, climbing
  • Listening and hearing
  • Visual acuity
  • Use hands to finger, handle or feel objects, tools, or controls
  • Lift, push, pull, carry, and move materials up to 35 lbs.
  • Reaching with hands and arms
  • Repetitive motions

EEO Employer – Veterans and IWD are strongly encouraged to apply

Labelmaster is proud to be an Equal Employment Opportunity Employer and we are committed to the concept and practice of equal opportunity in all aspects of employment. It is our intent to comply with our duty to provide reasonable accommodations for qualified employees and applicants as required by law. All requests for accommodations should be made in writing to Jay Hollins by emailing [email protected].

Pay Transparency Policy Statement - The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Acknowledgements & Consent

American Labelmark Company (ALC) will not consider your application for employment unless you read and sign the following. I acknowledge that any employment offer is:

Solely for at-will employment and I understand that this means that either ALC or I may terminate my employment at any time for any or for no reason. This understanding cannot be altered by anyone unless it is in writing and signed by the President of ALC; and

Conditional on the satisfactory result of any drug and/or alcohol, medical examinations, other tests, educational requirements, educational verification, satisfactory references, and other obligations ALC may require. I agree to sign and execute the following form included with this application packet: Consent to Drug and Alcohol Testing.

I affirm that the information I have provided in seeking employment with ALC (including this application form and any accompanying documents such as my resume) is correct and that any false or misleading information, including omissions may result in my not being hired or, if already hired, in my dismissal.

I have no obligation to any former employer or to any other person that would prevent me from fully performing my duties to American Labelmark Company(ALC). I am not subject to any outstanding agreement or restrictive covenant inconsistent with the terms of ALC employment. Should I fail to disclose the existence of a third party obligation, whether enforceable or not, for cause.

I authorize investigation and verification of the information I provide in this and other documents relating to my application for employment. I authorize, now and in the future, all persons, companies, schools, former employers, credit bureaus and law enforcement agencies to provide ALC with information about me and I release each of the above from any liability for doing so now and in the future. I also authorize ALC, now and in the future, to provide information about me to conduct the investigation and verification process. I understand the public websites may be reviewed to gather information for this application and I release ALC from any liability for doing so.

If I am hired, I will completely read and remain familiar with ALC's Employee Handbook and other policies as issued or amended. Please direct any questions to Human Resources at 800-358-6200 x2300

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Posted 2026-04-03

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