Manager, SRE FedRAMP (Chicago Area Only, Hybrid-Remote)

Manager, Site Reliability Engineering-FedRAMP

Join us as we pursue our ground-breaking vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we are committed to our work, customers, having fun, and most significantly to each other’s success.

The Splunk Observability Cloud provides full-fidelity monitoring and fixing across infrastructure, applications, and user interfaces, in real-time and at any scale, to help our customers keep their services reliable, innovate faster, and deliver great customer experiences. Infrastructure Software Engineers at Splunk are cloud-native systems engineers who use infrastructure-as-code, microservices, automation, and efficient design to build, operate, and scale our products.

Role

You will lead and manage one of the largest and most sophisticated cloud-scale, Bigdata, and microservices platforms in the world. You will be responsible for managing engineers who operate highly available, scalable, and cost-efficient applications with low operational burden by handling and improving the reliability and resiliency of services and infrastructure. You thrive driving initiatives on automation, infrastructure-as-code, reliability engineering, and getting rid of tedious, manual tasks.

You will:

• Lead a team of super smart engineers who are passionate about large scale distributed systems for Splunk Cloud Observability in FedRAMP environments.

• Manage across the organization to deliver quality products that delight Splunk 's passionate users.

• Mentor and grow teams of tight-knit engineers who are building a state-of-the-art, cloud -based environment for massive-scale data processing.

• Partner with our Talent Acquisition team as we recruit, interview and hire the best engineering talent to join Splunk's growing SRE FedRAMP team!

• Manage engineers to achieve more than they thought possible. You enjoy managing and driving teams to success and are fulfilled through the success of others.

Manage a team working on reliability projects, including:

• HA, Business Continuity Planning, disaster recovery, backup/restore, RTO, RPO

• Chaos engineering

• Application uptime and performance

• Capacity management & planning

• SLIs, SLOs, error budgets, and monitoring dashboards

• Responsible for deployment and operations of large-scale distributed data stores and streaming services

• Establishing design patterns for monitoring and benchmarking

• Establishing and documenting production run books and guidelines for developers

• Tooling, toil reduction, runbooks & automation to handle production environments

• Incident management and improving MTTD/MTTR for services

• Cloud cost optimization

Qualifications

Must-Have:

• 8+ years of experience in handling large-scale cloud-native microservices platforms.

• 2+ years of strong hands-on management experience managing teams deploying, handling, and monitoring large-scale Kubernetes clusters in the public cloud specifically AWS or GCP

• Experience with and leading a team in infrastructure automation and scripting using Python and/or Golang.

• Experience managing remote teams.

• Strong hands-on experience in monitoring tools such as Splunk, Prometheus, Grafana, ELK stack, etc. in order to build observability for large-scale microservices deployments.

• Experience with deployment, operations, and performance management of one or more of the following large-scale clusters such as Cassandra, Kafka, Elastic Search, MongoDB, ZooKeeper, Redis, etc.

• Excellent problem-solving, triaging, and debugging skills in large-scale distributed systems

Preferred:

• Familiarity working with and/or managing in compliance environments such as HIPPA, GovCloud, State Government, Federal Government, SOC2 or FedRAMP

• AWS Solutions Architect certification preferred.

• Confluent Certified Administrator for Apache Kafka and/or Apache Cassandra Administrator Associate certifications are preferred

• Experience with Infrastructure-as-Code using Terraform, CloudFormation, Google Deployment Manager, Pulumi, Packer, ARM, etc.

• Experience with CI/CD frameworks and Pipeline-as-Code such as Jenkins, Spinnaker, Gitlab, Argo, Artifactory, etc.

• Proven skills to effectively work across teams and functions to influence the design, operations, and deployment of highly available software.

Bachelors/Masters in Computer Science, Computer Engineering, or related technical field, or equivalent practical experience.

Please note: This position supports United States federal, state, and local government agency customers and is subject to certain U.S. citizenship-based restrictions imposed by law, regulation, executive order, government contract, and/or related determination by the U.S. Attorney General. As such, this position is contingent upon candidates establishing proof of U.S. citizenship status. If Splunk determines that a candidate’s citizenship status will prohibit the candidate from working in this position, Splunk expressly reserves the right to either consider the candidate for a different position that is not subject to such restrictions, on whatever terms and conditions Splunk shall establish in its sole discretion, or, in the alternative, decline to move forward with the candidate’s application.

Annual Base Pay: $139,840.00 - 192,280.00 USD

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.