Customer Data Administrator

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Würth Baer Supply Company is one of the nation's leading specialty wholesale distributors to the woodworking industry, offering an extensive inventory of decorative and functional hardware, tools, shop supplies, surfacing materials, board & panel products, and woodworking machinery. The company's annual revenue is over $400M and has 30+ distribution locations located in the Upper Midwest, the Midwest, the Ohio Valley, the East and Northeastern United States. Wurth Baer Supply Company is a wholly owned company of the Würth Group, a 20B Euro plus privately held company headquartered in Kunzelsau, Germany, with over 400 companies in 80+ countries around the world.

We are currently seeking a results-driven Customer Data Administrator to join our dynamic team working onsite at our branch in Vernon Hills, IL .

Compensation: $26.44/HR

Hours: 7:30am to 4:30pm CT Monday-Friday

Onsite: Non-Remote/Non-Hybrid - Must work in the office Monday-Friday

Location: 909 Forest Edge Drive - Vernon Hills, IL 60061

Average Employee Tenure at this Branch : 25 years!

Responsibilities :

• Validate, create and maintain accurate Customer Master Data for all customers, including but not limited to: billing/shipping addresses, marketing promotions, freight, and sales assignment.
• Validate and update account data for existing customers
• Effectively communicate with customers through email and phone to accurately verify/update account data
• Adjust and review shipping fees; making adjustments based on marketing/sales requirements
• Replies to vendor credit inquiries
• Other duties as assigned

Qualifications & Requirements:

• High school diploma required, plus one to two years of experience in a B2B customer service environment with a focus on office operations and data entry preferred, or equivalent combination of education and experience.
• Experience and working knowledge of Microsoft Office, PC and email applications.
• Multitasking
• Outstanding accuracy and excellent attention to detail.
• Excellent written and verbal communication skills.
• Ability to work as part of a team, as well as independently.
• SAP experience helpful.

We offer the following employee benefits:

• Competitive wages
• Monthly automobile allowance
• A variety of excellent health insurance choices
• Company matched 401(k)

Equal Opportunity Employer

#LI-PF1

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Do you have one to two years of experience working in a B2B customer service environment with a focus on office operations and data entry?
• What is your desired hourly pay for this role?
• Please type "yes" if you understand this role is onsite (in the office) Monday-Friday. This means non-remote and non-hybrid.

Education:

• High school or equivalent (Required)

Work Location: In person