Market Team Member

Are you passionate about food, hospitality, and fitness? East Bank Club is looking to add a Market Team Member to our team!

The Market is an EBC Staple. We are looking to add a Market Team Member to our team to deliver an outstanding experience for our members. As a Market Team Member, you will check out members, restock the shop, and assist members as needed.

Pay Rate: $18.00 per hour. This role is considered entry-level.

Full time schedules predominantly evenings (1:00pm-close) on weekdays and mornings on weekends (7:00am-3:30pm).

Sundays are a must and Saturdays probable.

Responsibilities:

• Provide great customer service greeting customers, serving customers, and suggestive selling.
• Pack products in containers in order to put them on shelves for sale (i.e., nuts, dressings, salads, etc.)
• Use of Food Shop scales for labeling products and knowledge of products.
• Knowledge of POS systems and payment processing.
• Restock shelves with products and rotation of products.
• Ability to remain calm and friendly during peak times.
• Show great communication skills and teamwork.
• Professional communication with management, fellow employees, and kitchen staff regarding the needs of the Food Shop.
• Reporting of all feedback, including problems, complaints, suggestions, and compliments, to the management.
• Participation in food briefings and tastings to enhance food knowledge
• Maintain excellence in Shop presentation, sanitation, and cleanliness.
• Attend all necessary staff meetings and training sessions.

Requirements

• Must be authorized to work in the USA. We use E-Verify.
• Must have customer service experience.
• Must have cash-handling experience.
• Quick learner/self-starter.
• Friendly, organized, and able to work well with others in a team environment.
• Ability to lift up to 50 pounds for the restocking of beverages.

Benefits

Time Off & Retirement

• Paid Time Off
• 401(k) with company match up to 3%
• Value Sharing (Profit sharing)
• Holiday Bonus
• Paid Parental Leave

Health & Wellness:

• Comprehensive health, vision, and dental insurance
• HSA and FSA enrollment options
• Short- & Long-Term Disability options
• Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
• Long-Term Care options: Coverage up to 50% of annual income
• Accident and Critical Illness Insurance
• EAP (Employee Assistance Program)
• Pet Insurance through MetLife

Employee Perks:

• Free workout privileges
• Employee discounts in the Pro Shop, Spa & Salon services and in the Market
• Parking and transit benefits (pre-tax deduction)
• Access to Tickets at Work discounts
• Tuition reimbursement

Diversity, Inclusion, and Belonging Matters:

East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.

East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.