Associate Specialist, National Sales Support, Wealth Management
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home. Associate Specialist, National Sales Support, Wealth Management The Wealth Management business unit of Northern Trust is seeking an Associate Specialist to join the National Sales practice as part of a versatile, experienced and credentialed team dedicated to supporting the growth of the business. Primary responsibilities of the team include (1) outreach to sales leads generated through marketing efforts, (2) responding to RFPs from nonprofit and wealth management prospects, and (3) conducting research on prospective clients, as well as contributing to projects related to the sales process. Successful candidates will possess strong communication and project management skills, along with the ability to work in a dynamic team environment across a variety of disciplines. The role will provide broad exposure to Northern Trust and its Wealth Management business, including working closely with individuals from our sales, nonprofit and investment teams, among others. The key responsibilities of the role include: Sales Lead Outreach: Work with designated sales support team members to conduct outreach efforts to sales leads that are generated by our marketing and other teams. Responsible for initial outreach and follow up according to specified cadence/timeframes. Customize messaging as appropriate, and track and monitor activity on an ongoing basis. Coordinate handoff to front-line sales professionals once engaged. Depending on the skills, experience and interests of the candidate, additional responsibilities may also include one or more of the following: RFP Writing: Partnering with sales team members, create tailored responses to RFPs that articulate and differentiate Northern Trust's value proposition for wealth management, investment, trust and banking services. Engage Northern Trust subject matter experts from all business units and specialized practices to clearly convey relevant information based on the specific needs and objectives of the prospect. Research various wealth and investment management topics and consult with teams across the company to craft, edit and maintain material for use in proposals. Maintain and assist in improving databases used to enhance team efficiency. Prospect Research: Compile detailed research profiles on prospective Wealth Management clients using a variety of research tools, applications and resources to help front-line sales team members better understand the potential needs, interests and connection points of their prospects. Fee Proposal Guidance: Develop a detailed understanding of Northern Trust's fee schedules and how they are applied. Assist front-line sales team members in applying fee schedules and preparing proposals to communicate relevant Wealth Management services and pricing for clients and prospects. Special Projects: Participate in and complete projects that help to manage, improve and understand Northern Trust's sales efforts. Support the evaluation, implementation and management of various applications used in support of the sales process. Perform ad hoc reporting and analysis as assigned. Maintain and offer ideas for improvement for ongoing reporting and analysis. The successful candidate will benefit from having:- Strong communication and writing skills
- High attention to detail
- Ability to coordinate multiple workflows
- Interest in a sales/sales support career path
- Knowledge of, or interest in, wealth and investment management principles and products, custody, trust and other banking services
- Undergraduate degree or equivalent experience; completion of or progress toward advanced degree and/or industry certification desired, but not required
- 3-7 years in financial services or sales support; marketing or writing experience also considered
- Experience with Salesforce and Microsoft applications
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