RECEPTIONIST

Job Description

Job Description

Position: Receptionist

Program: ADMINISTRATION (ADMN #100)

STATUS: ☒ Full-time ☐ Part-time ☐ Exempt ☒ Non-Exempt

Reports to: Human Resources Manage r

Solutions For Care (SFC) serves over 12,000 older adults and those living with disabilities each year in Berwyn, Cicero, and Proviso Townships. We provide direct client service through information and assistance, in-home care, advocacy services and transitional assistance in hospitals. For more information about our organization, you can visit

General Statement of Duties:

The receptionist will be friendly and professional. The receptionist will be the first point of contact for our clients and visitors, providing exceptional customer support and ensuring a welcoming environment. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. Bilingual candidates, especially those fluent in Spanish, are highly encouraged to apply.

Qualifications:

Bilingual: Must be able to read, write and speak in English/Spanish.

Previous receptionist experience preferred. Must be knowledgeable in Microsoft Office and willing/able to learn multiple agency required applications.

Change is a constant in this environment and the successful candidate will be able to adapt, reorganize, and implement needed changes to ensure that staff are serving clients in an effective and timely manner. Time management, self-awareness, and a desire for professional growth will be essential in this position

Educational Requirements:

Candidate must have a high school diploma or GED.

Criminal background check is required .

Duties and Responsibilities:

1. Greet clients and visitors courteously, ensuring they sign-in upon arrival.
2. Handle incoming calls and visits, directing them to the appropriate personnel efficiently.
3. Receive, sort and distribute incoming mail; ensure that outgoing mail is properly stamped and delivered to the mailbox at designated times.
4. Maintain confidentiality of all client information.
5. Handle client inquiries regarding services and provide information as needed.
6. Ensure the reception area is tidy and presentable at all times.
7. Assist with administrative tasks as required, including photocopying, faxing and scanning.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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• Ability to lift up to 20 pounds.
• Must be able to sit and work at workstation for extended periods of time.

Salary and Benefits:

Salary: starting at $18/hr; and based on experience. This position a Full-time Position.

EEO Statement:

Solutions for Care is an equal-opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Solutions for Care prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Solutions for Care conforms to the spirit as well as the letter of all applicable laws and regulations.