Clinical Support Technician-Glen Ellyn Immediate Care Center Full Time Days

The salary range for this position is $ 16.51 - $ 25.68 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Benefits:

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Description

The Clinical Support Technician reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The position requires phlebotomy and other specimen collections, processing specimens, computer activities, and responding to customer requests.

Responsibilities:

• Performs waived and moderate complexity testing accurately and efficiently under the supervision of a Satellite Lab Tech, CLS, or Tech Supervisor. Follows lab procedures carefully and is familiar with basic lab functions.
• Performs diagnostic/analytic testing of specimens, interprets, documents and report results to provider.
• Performs quality control, maintenance, troubleshoots, verifies the accuracy of all instrument.
• Performs EKG procedures for outpatient, preoperative patients and the convenient care inpatients.
• Required to work with the main lab staff, other CC departments, nurses and providers to ensure excellent patient care.
• May require work at more than one Satellite location, holiday and weekend rotation, and will include sharing of on-call duty with others in the facility.
• Works in partnership with all lab personnel to insure that tests are prioritized properly and all work is completed.
• Identifies and solve problems utilizing appropriate resources with the assistance of a supervisor, manager, pathologist and/or coworkers when appropriate.
• Follows JCAHO National Patient Safety goals in regards to two patient identifiers and handwashing
• Performs phlebotomy and other lab specimen collections per age related standards. Provides appropriate post-phlebotomy patient care. Identifies need for patient medical assistance and calls code as appropriate.
• Understands and performs system quality control and quality assurance essays.
• Utilizes reagents and supplies in a cost effective manner.
• Responds to customer calls in a professional and courteous manner. Reports test results accurately over the telephone to appropriate individuals.

Qualifications

Required:

• Phlebotomy experience or newly graduated from a college approved phlebotomy program.
• Upon hire must provide hard copy of high school diploma or equivalency and/or transcripts. Must provide proof of Education as stated in the CLIA guidelines.
• Basic computer knowledge.

Preferred:

• EKG experience or newly graduated from a college approved EKG program.
• Previous laboratory experience.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.