Director of Growth & Market Development
- Develop and execute a data-driven growth strategy aligned with company objectives. Integrate marketing, digital engagement, and customer success into a single growth platform.
- Partner with Sales, Product, and Operations to align initiatives and share insights. Set annual growth metrics and review progress quarterly through dashboard-based reporting.
- Lead the modernization of Mitutoyo’s digital ecosystem, including web, portal, and e-commerce.
- Oversee all brand communications and campaigns to ensure message consistency and customer impact.
- Leverage analytics, SEO, and automation tools to optimize lead generation and engagement.
- Partner with distributors to build co-marketing programs and extend market reach.
- Develop post-sale engagement programs that increase satisfaction and loyalty.
- Partner with Service, Quality, and Product to implement feedback-driven improvements.
- Monitor key metrics such as NPS, retention, and customer lifetime value.
- Expand educational resources and support channels to enhance the customer experience.
- Direct ongoing research on market trends, competitor positioning, and technology evolution.
- Translate insights into actionable business plans and recommendations.
- Support executive decision-making with timely market data and predictive analytics.
- Lead, mentor, and develop a cross-functional team of marketing, digital, and customer success professionals.
- Foster a culture of innovation, curiosity, and accountability.
- Represent Growth in strategic planning sessions and cross-departmental initiatives.
- Competitive Salary package - $130K plus
- Minimum 17 days PTO plus at least 10 paid holidays per year
- Shut down period at the end of the year
- Medical, Dental, Vision & Life Insurance
- STD, LTD, Employee Assistance Program
- 401(k) Plan plus company match
- Tuition Reimbursement
- Service Recognition
- Company Vacation House in Florida
- Strategic planning & execution
- Market analysis & segmentation
- Customer lifecycle management
- Distributor relationship management
- Digital transformation & analytics
- 8+ years of experience in marketing, growth, or business development leadership (manufacturing or industrial B2B preferred).
- Strong understanding of distributor and direct sales models.
- Demonstrated success leading teams across multiple growth functions.
- Proficiency in CRM, marketing automation, analytics, and digital engagement platforms.
- Exceptional leadership, strategic thinking, and communication skills.
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