Senior League Administrator
- Supervise League Administrators and provide direction and guidance in their duties.
- Responsible for the development and implementation of strategies to expand leagues throughout the state.
- Oversee the planning and execution of league activities and events
- Travel throughout the state of Illinois to build relationships with owners and league players
- Hold meetings to discuss the different types of leagues (in house, traveling and online) with owners and players and the benefits of joining PSG recreational leagues
- Expand the existing leagues with PSG through the state of Illinois
- Lead collaboration with the Account and Service Managers to discuss new route leagues opportunities
- Create, facilitate, and maintain standard operating procedures
- Educate the Account and Route Managers on recreational league: sign-ups, tournaments, point of contacts
- Educate location owners on how to promote and administer tournament bracket
- Create and coordinate annual state dart events and tournaments
- Manage and keep records of all activities and events
- Order, receive, inventory, and merchandise as needed for leagues
- Oversee ongoing league communication and collaborate with Marketing to promote leagues, maximize enrollments and communicate with owners and league players
- Conduct ongoing assessment and evaluation of leagues performances and implement changes and/or enhancements as necessary
- Provide outstanding team member and customer service in line with PSG service standards
- Anticipate owners/patron problems and provide appropriate solutions; investigates, analyzes and resolves problems and complaints in a prompt and professional manner
- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to customer satisfaction
- Provide input in developing, preparing, and administering the budget, including preparing cost estimates and justifications for budget recommendations, researching and recommending Capital Improvement
- Adhere to regulatory, department and company policies
- Projects a positive image of the company at all times
- Perform all job duties in a safe and responsible manner
- This position requires driving a company vehicle
- All other duties and/or responsibilities as assigned BRING US YOUR BEST.: QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
- High school diploma or equivalent required; Minimum of 2-3 years related experience and/or training; or equivalent combination of education and experience preferred
- Must have the ability to write reports and business correspondence
- Strong oral and written communication skills
- Must have the ability to identify problems, collect data, analyze, and draw valid conclusions
- Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.)
- PC proficient in the Microsoft Office suite
- Demonstrated excellent customer service skills
- Strong interpersonal and organizational skills
- Ability to work nights, weekends, and some holidays
- Ability to collaborate and work within a team-oriented environment
- Ability to accurately prioritize, organize and complete multiple tasks
- Ability to develop rapport and maintain strong working relationships
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Experience within VGT industry is a plus
- Wiring, network, and troubleshooting experience is a plus
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