Dispatch Manager

Description & Responsibilities

· Work alongside a co-manager to effectively manage all drivers and the fleet of trucks

· Prepare a daily schedule and coordinate efficient deliveries by applying knowledge of customer schedules, peak delivery times and alternate routes.

· Understand service area(s) to dispatch sufficient coverage and knowledge of delivery vehicle operation capacity to ensure delivery schedules are met.

· Apply knowledge of all driver schedules as well as subordinate skills and abilities for dispatched duty.

· Interpret, understand and ensure adherence to applicable DOT regulations.

· Assure that all jobs are entered correctly into Scrap Runner and jobs are assigned to drivers in a timely fashion

· Maintains/ Operates communication equipment efficiently to properly communicate with drivers

· Answers multi-line telephone and maintains a professional office environment and professional relations with customers and other employees

· Informs customer of their service status according to delivery schedules as needed.

· Maintains current industry knowledge through publications and legislation, and shares pertinent information with personnel as appropriate.

· Reviews documentation submitted by drivers each day to ensure pre-trip inspections are properly completed and reimbursements are made.

· Resolves operational and delivery problems that arise.

· Develops and maintains an effective organization through the selection, training, compensation, motivation, termination, and review of delivery personnel.

· Provides guidance and direction to employees to assist in their professional development.

· Deliver excellent customer service to each of our clientele

· Review time, attendance, and trips to ensure drivers are maintaining a good schedule and working appropriately

· Class A CDL is a plus, but it is not required.

· All other duties as assignment by Management

Physical Demands

· Responsibilities primarily performed by standing / walking 20% of the time

· Sitting is required for the remaining 80% of the time

· Ability to lift and carry materials and equipment up to 50 pounds

· Normal range of vision, depth perception and hearing is needed

· Ability to bend, stoop and reach above the shoulders is required

· The ability to work in both extreme heat and cold weather conditions is required

Hours of Availability

This position is primarily scheduled Monday-Friday during standard operating hours. Occasional evening or weekend availability may be required to address last-minute scheduling changes.

Benefits

• Annual Salary of 65k
• Medical, Dental, and Vision Insurance after 60 Days of Employment (Through BCBS and VSP)
• Vacation and Sick PTO after 60 Days
• Holiday Pay after 60 Days
• 401K with a company match after 1 Year of Employment
• Potential monthly bonus after 60 Days of Employment
• Life Insurance after 1 Year
• Employee Assistance Program for employees and immediate family
• Shared Fitness Membership
• Employee of the Year Award (Disney World)

*** Direct applicants only, No third-party recruiters or agency submissions