Lot Attendant / Porter / Car Wash Attendant
Fields Auto Group is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships. Being family-owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, and Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization. Job Responsibilities * Ensure the customers are greeted, assisted, and guided to the proper person. * Install seat, steering wheel, and floor protection in all vehicles taken in for service prior to returning a completed vehicle to a customer, remove the seat, steering wheel, and floor covers and ID tags installed when the vehicle was brought in for service. * Help to maintain the parking lot in an organized and efficient manner. * Move customer and dealership vehicles as directed. * Help inspect the vehicles for stains, debris, and damages before returning the vehicle to the customer, and report any damages to the management immediately. * Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the cashier or service advisors. * Remain in the service write-up area unless performing another task as directed. * Understand and comply with federal, state, and local regulations, such as safety requirements, hazardous waste disposal, OSHA, Right-to-Know, etc. * Check in loaner vehicles being returned by customers. * Help maintain the cleanliness of the customer drop off area. * Utilize all available information to ensure proper resolution of problems. * Provide prompt, efficient, and quality service to the customers and dealership. * Take the initiative to exceed customer satisfaction, even if it requires overcoming obstacles. * Present self as a positive role model by demonstrating commitment to the department, customers, dealership, and company. * Attend training classes as directed by management. Job Qualifications
- Excellent verbal and written communication skills.
- Ability to collaborate with the public, sometimes with several customers at a time.
- Ability to collaborate with other dealership personnel.
- Must be a team player with impeccable honesty and integrity.
- Maintain a high level of professionalism, personal appearance, and conduct.
- Must have a valid in-state driver’s license and good driving record.
- Must pass a background and MVR check
- *Starting Pay: $16.00
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