Senior Operations Manager (Chicago)

Who We Are

Brami is democratizing the Italian “good life” by redefining Italian food for the modern pantry.

Founded by Aaron Gatti, a first-generation Italian American inspired by family roots in Umbria and time in a Michelin-star kitchen, Brami centers its current product lineup on the ancient lupini bean—a Mediterranean superfood cherished for centuries. We offer two Made-in-Italy lines: Italian Protein Pasta (bronze-die extruded; just two ingredients—premium Italian durum semolina and whole-milled lupini flour; ~70% more protein, 25% fewer net carbs, and 3× the fiber vs. typical pasta) and snackable lupini beans cured in savory spices. Headquartered in the U.S., Brami is the #1 fastest-growing pasta brand in the country two years running, available online and in 5,000+ stores nationwide.

Responsibilities:

Supply Chain Execution

• Manage purchase orders, production schedules, and day-to-day communication with co-manufacturers and suppliers
• Track production timelines and escalate risks or delays proactively

Inventory & Fulfillment

• Maintain accurate inventory levels across 3PLs and warehouses
• Monitor inventory movement, aging, shortages, and discrepancies
• Coordinate inbound and outbound shipments to support retail, wholesale, and DTC fulfillment

Logistics & 3PL Management

• Serve as the primary operational contact for 3PLs
• Manage freight coordination, delivery tracking, and issue resolution
• Ensure SLAs, routing guides, and operational requirements are followed

Operational Reporting

• Prepare and maintain weekly operational reports (inventory, fill rates, OTIF, production status)
• Flag risks, constraints, and execution gaps with recommended actions
• Support month-end inventory and COGS reconciliation in partnership with finance

Process & Systems Support

• Document and maintain SOPs for core operational workflows
• Support ERP, inventory system, and EDI execution (transactions, accuracy, data hygiene)
• Identify inefficiencies and recommend process improvements

Cross-Functional Coordination

• Partner with Sales, Marketing, and Customer Experience to support promotions, launches, and customer needs
• Support new SKU launches from an execution and readiness standpoint
• Assist with audits, compliance documentation, and vendor setup

Qualifications

• 3–6+ years of operations, supply chain, or logistics experience (CPG required)
• Experience working with co-manufacturers, suppliers, and 3PLs
• Strong execution, follow-through, and attention to detail
• Comfortable operating within defined plans while managing day-to-day variability
• Strong Excel / Google Sheets skills; ERP experience required, Netsuite preferred
• Experience supporting EDI execution in a CPG or retail environment