Print Support Specialist
Job Responsibilities:
- Daily support of network and workstation printers
- Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.
- Escalates problems to a technician as necessary
- Keeps the customer up to date on the progress of problem resolution
- Provides end users with detailed remote access knowledge and documents complete trouble shooting information
- Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager
- Responsible for on-site hardware & consumables inventory
- Responsible for printer procurement as required by the customer
- Responsible for printer hot swap inventory
- Documents and reports all fleet meter reads
- Maintains printer fleet tools/databases
Skills:
- Will be responsible for printer installs, moves, toner delivery, and some basic printer triage
- IT Help Desk Support experience (application & hardware support)
- Technical Training & Certifications: HP Certifications
Education/Experience:
- High School Diploma (or equivalent) with additional education preferred
Recommended Jobs
Digital Data Analyst
Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just abo…
Active Trader Relationship Manager
The Active Trader Relationship Manager (ATRM) will be responsible for the retention and growth of ETRADE's Active Trader client segment. ATRM’s will focus on deepening relationships through frequent …
Consulting - Tech Con - SAP - Finance - FI/CO - Senior Manager - Multiple Positions - 1683678
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. At EY, you’ll have the chance to build a career as unique as you are…
Family Find Resource Specialist
Job Description Job Description *$3000 Sign-On-Bonus* Basic Function . Work closely with the Social Service Workers/Supervisors to locate placement options for youth Reporting Relationship…
Physical Therapist- Employee and Contractor positions available
About Lumiere Come join one of the fastest growing, truly transformative pediatric therapy groups in Chicago. Lumiere Children's Therapy is searching for extraordinary professionals to work in our in…
Family Experience Teammate
Family Experience Teammate Welcome to Aqua-Tots Swim Schools! We are on a mission to save lives by teaching children all over the world how to become safe and confident swimmers for life. Are yo…
Ascension - Engagement Partner
Description About the Role We are seeking a seasoned Engagement Partner to lead one of our strategic client relationships in the Healthcare and Data & Analytics space. This is a high-impact, clien…
Class A/B CDL Driver/Operator
HPC Industrial, powered by Clean Harbors, in New Lenox, IL is looking for a Class A or B CDL Operator to join their safety conscious team! The CDL Operator is responsible for the safe and prop…
Scheduler
F.H. Paschen has over 115 years of experience in the construction industry. You’ve driven on highways we paved, you’ve travelled through airports we modernized, you’ve commuted through rail stations …