Youth & Family Manager

Working at the Y, you’ll discover more than a job—you’ll enjoy a career that makes a lasting difference in the lives of others!

Job Description

The Village of Shorewood YMCA is looking for a relentless leader to drive our mission of youth development and social responsibility to new heights. As the Youth and Family Manager, you serve as the heartbeat of our community programming, transforming ordinary days into extraordinary opportunities for children and families to belong and become. This is not just a management role; it is a chance to be a catalyst in the world by nurturing the potential of the next generation.

You will take assist the Youth & Family Director in designing and implementing high-quality experiences, from the high-energy environment of Summer Day Camp to the milestone celebrations of birthday parties and youth special events. Beyond program execution, you will act as a vital mentor, assisting in the recruitment and development of a passionate team of staff dedicated to making our community stronger. If you are a determined professional who thrives on building collaborative relationships and delivering operational excellence, your journey to make a lasting impact begins here.

Position Summary

Supports, develops, organizes and implements high quality youth programming for the Youth and Family Department, including, but not limited to: Summer Day Camp; Kids Corner Services; Pre-School Programs; Birthday Parties; Youth/Teen Programming; and Youth/Family Special Events.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Qualifications

• Bachelor's degree in related field or equivalent experience.
• Two to three years child care experience preferred.
• Minimum age of 21.
• Child Abuse Prevention, CPR, Blood Borne Pathogens, Safety, First Aid and AED certifications required within 30 days of employment.
• Working knowledge of excel is preferred.

PHYSICAL DEMANDS

• Sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations with or without accommodations.

Full-time Benefits

• A defined contribution retirement plan with 12 percent of salary contributed by the association (when eligibility requirements are met)
• Paid vacation and holidays
• Health insurance, dental and life insurance
• Professional development opportunities
• Free YMCA Programming

Essential Functions

• Manages, directs and coordinates youth and family related programs. Programs include, but are not limited to, summer day camp, kids corner services, pre-school programs, birthday parties, youth/teen programming, family nights and special events. Ensures high quality programs and establishes new program activities.
• Expands programs within the community in accordance with strategic and operating plans.
• Assists in the recruitment, hiring, training, developing, scheduling and directing personnel (part-time and seasonal) and volunteers as needed. Assists in Reviewing and evaluating staff performance. Develops strategies to motivate staff and achieve goals.
• Assists Youth and Family Director in developing and managing the budgets related to primary responsibility areas. Ensures programs operate within budget and that program fees are collected. Takes appropriate action to correct variances.
• Assures compliance with the state and local regulations as they relate to program areas. Ensures that YMCA program standards are met and safety procedures are followed.
• Assists Youth and Family Director in compiling statistics. Monitors, evaluates and audits effectiveness and participation in the program.
• Assists in the marketing and distribution of youth and family program information, including timely and accurate submissions to the marketing team. May organize and schedule program registrations, distribute fliers and/or attend community expos.
• Communicates well with others. Ability to interact with the children attending the programs, their parents and/or guardians, along with the staff team responsible for the children in their programs.
• Ensures all incident reports, reportable condition and parent communication forms are filled out accurately and submitted to the respective Director in a timely manner, when applicable.
• Maintains open communication with the Youth and Family Director and off-site partners.
• Supports curriculum development for camp and monitors daily implementation to maintain program standards.
• Develops and maintains collaborative relationships with community organizations.
• Assists in YMCA fundraising activities and special events.
• Responds to all member and community inquiries and complaints in a timely manner.
• Serves as Leader on Duty (LOD) as assigned.
• Accepts other duties as deemed appropriate within the scope of this job description.
• Highly flexible schedule with varying hours including working evenings and weekends.

Cause-Driven Leadership Competencies

Mission Advancement : Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill

community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports

fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds

rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in

challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist

in developing others.

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces

new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans

work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial

irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change,

and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and

how they impact relationships. Has the functional and technical knowledge and skills.