Marketplace Sales Associate

Job Description

Job Description

Darvin Furniture & Mattress is growing, and we’ve opened our own Specialty Marketplace Shop! We’d love to welcome you to our family of employee owners! As one of the nation’s Top-100 furniture retailers, we’ve been in business for over 100 years and offer the highest level of job security. Our employees are committed to offering premier customer service, and we reward them with a highly energized working environment and a great pay/benefits package. As an employee-owned and operated business (ESOP), we understand our success starts and ends with hiring hard-working, dedicated employees. Join our family of employee owners today!

Are you a customer focused individual looking to take a role in a new and exciting position? Darvin Furniture is seeking a talented Marketplace Associate to participate in our New Specialty Marketplace located inside our state of the art furniture store! Come and join our team and be a part of something new and exciting—it’s a store inside a store where customers can find unique home accessories and gifts! Be part of our journey to redefine home décor—let's create magic together!

As our Marketplace Associate, you will work with the Manager in all areas of its operations.

Position Title: Marketplace Associate
Location: Orland Park

Reports to: Marketplace Manager
Employment Type: Full-time

Salary: $18.00 Per Hour, plus eligibility to earn monthly bonuses of $350.00.

Job Summary:

As the Marketplace Associate, you will be part of our dynamic team that is dedicated to transforming and enhancing spaces with unique accessories! In this vital role, you will ensure seamless customer transactions and deliver exceptional service by taking care of the customer from beginning to end. To add a bit of creativity to your day, your responsibilities will also include gift-wrapping packages. Yes, we will train you on this! You will manage all customer interactions at the checkout, handle payments, and support customers throughout their shopping experience. To be successful in this role, you should have previous experience in a customer service position. Weekend shifts are required .

Key Responsibilities:

Customer Greeting:

o Responsibility: Greet customers when entering or leaving the marketplace.

Help us build a community hub where customers find not just products, but inspiration!

o Responsibility: Encourage customers to explore complementary products and enhance their overall shopping experience. Promote additional products that assist customers in creating a more complete visual effect in their homes. Effectively assist customers looking for gifts and inform them of our gift-wrapping service.

Cross-Selling and Product Introduction:

o Responsibility: Your role combines creativity and commerce—your ideas can make a difference as you cross-sell and introduce new products to customers!

Transaction Management:

o Responsibility: Manage transactions with customers, ensuring pricing accuracy.

Merchandise Restocking:

o Responsibility: Restock merchandise according to inventory needs.

2. Price Verification:

o Responsibility: Scan goods periodically and ensure pricing is accurate.

3. Returns and Exchanges:

o Responsibility: Handle merchandise returns and exchanges.

4. Coupon and Promotion Redemption:

o Responsibility: Redeem coupons, gift certificates, discounts, and bonus promotions accurately.

5. Store Cleanliness:

o Responsibility: Maintain clean and tidy checkout and showroom areas.

6. Packaging Assistance:

o Responsibility: Bag, box, or gift-wrap packages for customers.

Qualifications:

· Previous experience in a customer facing position.

· Strong communication and interpersonal skills.

· Ability to work in a fast-paced environment while maintaining attention to detail.

· Flexibility to work weekend shifts.

• Basic PC knowledge.
• Familiarity with cash registers and POS.
• Basic math skills for cash handling and inventory management.
• Strong communication and time management skills.
• Customer satisfaction oriented.

Benefits:

Don’t miss this opportunity! Darvin Furniture is one of the top 100 furniture retailers in the country. Our state-of-the-art store reflects a lifestyle approach to sales for the home. The store is employee owned with over 100 years of successful retail home furnishing experience. We offer an outstanding benefits package that includes:

· Medical, vision and dental insurance

· Life and Disability insurance at no cost!

· EAP for the entire family at no cost!

· Wellness program, at no cost!

· And Flexible Spending Accounts to save you even more!

· 401(k) retirement plan with generous Company match

· Paid personal/sick days

· Paid vacation

· Liberal merchandise discounts

· The opportunity to be an Employee Owner!

Apply now, or apply in person: Darvin Furniture, 15400 S. LaGrange Rd, Orland Park, IL 60462

Visit us online at

We look forward to welcoming you to our team of employee owners!

You can be assured that you will be joining a successful company with an excellent reputation! Darvin Furniture has been in business for over 105 years and we’re one the country’s top 100 furniture retailers and we’re still growing!

Company Description

You can be assured that you will be joining a successful company with an excellent reputation! Darvin Furniture has been in business for over 105 years and we’re one the country’s top 100 furniture retailers and we’re still growing!