Ocean Operations Agent

LaSalle Network is in search of an Ocean Export Coordinator for one of our established, industry-leading clients within freight forwarding. This role involves managing the end-to-end export operations process, ensuring seamless coordination with clients, carriers, and internal teams. The ideal candidate will have a strong understanding of ocean export procedures, documentation, and compliance regulations, as well as a commitment to providing exceptional customer service in a fast-paced logistics environment.

• Coordinate and manage all aspects of ocean export shipments from origin to destination, including booking cargo, preparing documentation, and arranging transportation
• Ensure accuracy and compliance with international shipping regulations, customs requirements and company policies
• Prepare and review export documentation such as bills of lading, certificates of origin, invoices and packing lists
• Communicate with carriers, freight forwarders and other stakeholders to ensure timely delivery of shipments and resolve any issues that arise during transit
• Monitor shipment status and provide updates to clients and internal teams, addressing inquiries and ensuring a high level of customer satisfaction
• Collaborate with internal departments, including sales and customer service, to support business objectives and address client needs
• Maintain accurate records and files for all export transactions, ensuring proper documentation for audits and compliance reviews
• Identify opportunities for process improvements and cost savings within the export operations workflow

• 1+ years of customer service experience
• Strong communication skills, both written and verbal, to effectively liaise with clients, carriers and internal teams
• Proficiency in Microsoft Office Suite, particularly Excel and Outlook

Pay and Benefits

• $20-$21/hr pending experience
• LaSalle Network contractors have the opportunity to enroll in benefits including medical, dental and vision insurance

This is an exciting opportunity to join a well-established organization and play a critical role in its export operations. If you are looking for a dynamic role in a fast-paced industry, we encourage you to apply!