Manager, Engineering Tech Lead

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

The Commercial Product & Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants efficiently and effectively.

The Manager, Tech Lead for Restaurant Technology will be responsible for the technical direction, strategy, overall deployment and adoption of kiosk and capabilities within our restaurants.

Accountabilities & Responsibilities

• Establish a technical vision and strategy for restaurant products, specifically focusing on McDonald’s kiosks
• Drive a technical direction for the product and lead a development team
• Attend all team level ceremonies and lead software development engineers
• Assist with critical transformation effort to modernize McDonald’s kiosks
• Lead the output of external vendor contractors
• Reduce deployment time and complexity
• Collaborate with our restaurant platform, product, and engineering teams
• Partner with product manager to maintain engineering backlog
• Ensure code conforms to architectural, quality and security standards
• Maintain documentation standards for all software shipped by the team
• Answer technical questions from the team
• Assist and be the subject matter authority on features and capabilities to our development partners and other product teams to ensure alignment
• Coordinate and implement plans to ensure that technical solutions meet the needs of the business
• Collaborate and provide progress updates to Senior Manager Tech Lead
• Articulate ideas and viewpoints to senior management, peers, and others; identifying and initiating projects
• Hold self and team accountable for results

Qualifications

• Bachelor’s degree or equivalent experience in computer science, computer engineering, or a related field
• 3+ years of software development experience required
• Web content or web browser development experience preferred
• C# and Angular development experience preferred
• Solid understanding of Agile software development process using scrum
• Experience with teamwork across a large, sophisticated, globally-matrixed organization
• Excellent understanding of the latest development technologies
• Experience with code refactoring, design patterns, iterative development, continuous deployment, scalability, and application security
• Strong communication skills with ability to explain sophisticated technical decisions to non-technical collaborators
• A bias toward action and incremental improvements
• A passion for driving an improved customer experience as well as a passion for improving operations
• A love of new technologies and the drive to find ways to implement better tools and processes
• Experience translating customer needs into product features
• Strong ability to speak to, as well as collaborate with, engineers, project managers, corporate leadership, and partners
• Experience handling indirect reports
• Customer-centric approach with a passion for understanding consumer behavior, trends, and opportunities for innovation

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $127,332.00 - $159,165.00 per year.
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case‑by‑case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.