Managed Services Inside Sales Representative III

Job Type

Full-time

Description

We are looking for a proactive and customer-focused Managed Services Inside Sales Representative III to drive one-time revenue opportunities within our current client accounts. This role focuses on uncovering and closing project-based sales such as hardware refreshes, network upgrades, cloud migrations, security enhancements, and other scoped services.

This is a sales role centered around existing clients.

Requirements

Key Responsibilities

• Identify, develop, and close one-time sales opportunities within an assigned enterprise or complex portfolio of current Proven IT clients.
• Collaborate with Project Engineers to scope and quote IT projects.
• Advanced knowledge of the client business goals and align relevant solutions such as One-Time Revenue Projects to include, Microsoft 365 migrations, firewall replacements, backup and license renewals, etc.
• Manage advanced level of sales pipeline and forecast monthly revenue goals accurately.
• Consistently meet or exceed assigned revenue targets from non-recurring (one-time) project sales.
• Maintain detailed activity and opportunity tracking in CRM (ConnectWise).
• Educate clients on new service offerings, emerging technologies, and upgrade cycles.
• Mentorship within the department to Managed Services Inside Sales Representative II.

Required Qualifications

• 5+ years of experience in inside sales, preferably in IT services, MSP, VAR, or technology reseller environments.
• Familiarity with managed services and related project work (e.g., cybersecurity, networking, cloud, VoIP, hardware/software sales).
• Required certifications: CISP, MS900, and AWS Cloud Practitioner
• Preferred certifications: Security+ and AZ900
• Strong communication and consultative selling skills.
• Demonstrated success hitting sales targets from an existing customer base.
• Proficient in CRM systems and quoting tools (ConnectWise Sell)
• Highly organized with strong time management and follow-up skills.
• Travel to clients up to 20%.
• This is an in-office position.

Physical Requirements

• Ability to lift up to 25 lbs, operate office equipment, and sit for extended periods. Reasonable accommodations available.
• Valid drivers license and reliable form of transportation.

Benefits

GROUP HEALTH INSURANCE: After a 30-day waiting period, full-time employees (who work at least 30 hours per week) and their dependents, are eligible to enroll in health benefits through Cigna. Health options include a choice of 2 PPO plans, and a High Deductible Health plan. In addition, Dental benefits are available through BlueCross Blue Shield (BCBS) as well as a Vision PPO plan utilizing the EyeMed network. Proven also offers voluntary worksite benefits including critical illness and accident coverage, short-term disability insurance, supplemental life and pet insurance.

EMPLOYER PROVIDED LIFE/AD&D INSURANCE: After a 30-day waiting period, Proven IT provides a flat $25,000 Life Insurance benefit, administered by BlueCross BlueShield, to all full-time employees (who work at least 30 hours per week). Accidental Death & Dismemberment (AD&D) benefit payments are determined based on the type of loss incurred and are payable up to the full Life Insurance benefit amount. Life and AD&D Insurance coverage amounts are reduced at ages 65, 70 and 75.

EMPLOYER PROVIDED LTD: Long-Term Disability (LTD) insurance is an employer-provided benefit and provides protection from loss of income in the event that an employee is unable to work due to illness, injury, or accident for a long period of time. The elimination period is 90-days, and the maximum benefit is 60% of covered payroll up to $6000/month. This benefit is paid entirely by Proven IT and has no cost to the employee.

EMPLOYEE ASSISTANCE PROGRAM: All employees may utilize the Disability Resource Services through BlueCross BlueShield of Illinois to assist themselves and their immediate family with convenient resources to help address emotional, legal and financial issues. Telephonic counseling and web-based services are available as well as a limited number of geographically accessible face-to-face sessions.

401K PLAN: All employees are eligible after 120 days of service to contribute on either a pre-tax or post-tax (Roth) basis to the 401K plan, administered by Principal Financial Services. Proven offers an employer match equal to 100% of the first 3% of deferrals plus 50% of the next 2% of deferrals.

FINANCIAL ADVISORY SERVICES: Proven IT partners with Merrill Lynch to offer financial advisement to all employees. Merrill Lynch financial advisors are available to assist employees at no cost, with their 401k and retirement questions.

PERMISSIVE TIME OFF POLICY: Proven provides a competitive paid time off policy for all full-time regular employees after a 90-day waiting period. Proven IT empowers their employees to work with their managers and team to coordinate all time off. Managers may impose a limit to requests for time off based on performance and tenure.

PARENTAL LEAVE: Proven IT offers a generous parental leave policy for new parents. After 24-months of employment, Proven provides full-time regular employees with 90-days of paid Maternity leave and 10-days of paid Paternity leave. Employees with less than 24-months of service may take the same amount of unpaid time off.

FITNESS CENTER: Proven IT offers a free on-site fitness center at the Tinley Park headquarters office location to all employees 24/7 Monday through Sunday. Employees utilize the gym equipment at their own risk.

Proven IT is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and welcome applicants from all backgrounds. All employment decisions are based on qualifications, merit, and business needs. If you need assistance or accommodation during the hiring process, please contact us.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Salary Description

$80,000 - $100,000 annually