Assistant Vice President of Case Management for HS/PRS

Assistant Vice President of Case Management for HS/PRS

Chicago, IL 60631, USA

Job Description

Posted Sunday, December 21, 2025 at 5:00 AM

Cayuga Centers is hiring immediately for

an Assistant Vice President of Case Management for Home Study and Post Release Services

Salary: $115,000/annually

About Cayuga Centers

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth, and families. We have 22 offices across 8 states and serve over 17,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.

About the Program and Assistant Vice President of Case Management Position:

Our Home Study and Post Release Services (HS/PRS) program is dedicated to making a significant impact on the lives of unaccompanied children aged 0 - 17 1/2. Referred through shelters or trust foster care providers, these children rely on our continuous support throughout their journey from the Office of Refugee Resettlement (ORR) to their parents or sponsors. We can guide and empower these children and sponsors through an unfamiliar system, which makes a great difference.

Cayuga Centers seeks a dedicated and highly organized leader for the Assistant Vice President (AVP) of Case Management position in the HS/PRS program. As the AVP of Case Management, responsibilities will include serving as a secondary liaison with ORR and supervising Regional Directors of Case Management across the multiple hub locations. The AVP will also audit the quality of the Case Management processes and procedures to ensure consistency and compliance with ORR state guidelines, and high-quality services for all minors and their families.

How you get to use your skills as Assistant Vice President of Case Management…

• Train, supervise, and lead the Regional Directors and Case Management Teams
• Oversee new hire orientation
• Submit agency reports as required
• Provide overarching oversight of Case Management services
• Work with Regional Directors and CQI to ensure all services provided to each minor and their family are properly documented in each case file and UC Portal
• Manage daily operations of Regional Directors and Case Managers
• Respond to case/staff crises during office hours and non-office hours
• Provide weekly supervision to Regional Directors
• Provide guidance and consultation on complex cases

Required Experience as Assistant Vice President of Case Management:

• Master's degree in the behavioral sciences, human services, or social services fields
• Bachelor's degree in education, psychology, sociology, or other relevant behavioral science plus 5 years of progressive employment experience that demonstrates supervisory and case management experience
• Experience with a social services or childcare agency, or organization
• Strong leadership, communication, and organizational skills
• All agency documents and record are in English, so English writing proficiency is required
• The position itself requires Spanish speaking, writing, and reading proficiency
• Driver's license - required. Driver's license in state of residence - preferred
• Ability to travel to other agency locations as needed

Physical Requirements of Assistant Vice President of Case Management:

• Computer work requires sitting at a desk for long periods of time
• Time on your feet for up to several hours a day
> Lifting up to 50 pounds
• Time driving and/or taking public transportation to conduct client and family services

Schedule: Exempt

• Regular hours entail Monday-Friday 9am-5pm, business hours. Must be flexible to meet program needs
• Must be available to work afternoons, evenings, and weekends - required

Why Cayuga Centers?

• Certified Great Place to Work ®
• Council on Accreditation (COA) Accredited
• Implement best practices and evidence-based interventions
• Committed to employee professional development and advancement
• We embrace change, innovation and opportunities
• Our diverse workforce acts and leads with human sensitivity and respect
• Large and growing national footprint
• 160 hours of vacation time; 12 Sick Days per year
• 10 Holidays, 3 Personal Days, Medical Appointment Time
• Medical, dental, and vision insurance
• Pet and Legal insurance
• Employee Assistance Program
• FSA, Transit, and Parking savings accounts
• Supplemental life insurance, critical illness, enhanced short-term disability benefits