Patient Accounts Specialist - Galesburg

It is the mission of Graham Health System to provide compassionate, quality health services, in a responsible and charitable manner, to the people and communities we serve. We are the community’s choice for an exceptional healthcare experience. Graham Health System is seeking a great applicant to join our team. Graham Health System offers a great team atmosphere with multiple benefits. Our goal is to provide the very best in healthcare, state-of-the-art equipment, modern facilities, and a caring, compassionate staff, all close to home. We offer a great team atmosphere with a competitive wage and benefit package for our dedicated employees. Opportunely, we are always in search of great applicants to join our team.

The Patient Accounts Specialist (PAS) is a dual role shared between the Business Office and Health Information Management. The PAS is responsible for coordinating, problem-solving and responding to patient billing concerns by facilitating open dialogue with patients, family members, and other authorized individuals involved in the patients account(s). The PAS helps patients to enroll in exchange plans and ensures patients proactively receive financial assistance, charity care, or other means of external assistance necessary to ensure the healthcare needed is received. In addition, the PAS is responsible for monitoring and maintaining the Electronic Health Record, by ensuring documents are correctly filed within the patient account, as well as by disseminating information to the correct provider for completion. The PAS has dual reporting to the Senior Director of Revenue Cycle.

Position Requirements

High School Diploma preferred

Previous experience in medical billing practices, insurance and/or health information and customer service is required

Position Knowledge/Skills

Math skills to calculate payments

Computer skills – Microsoft office including Word and Excel

Excellent verbal and written communication skills

Ability to communicate effectively.

Exceptional active-listening and problem-solving skills

We strongly encourage you to include an updated resume when submitting your application.

Benefits of working at GHS:

Cost of Living Adjustment every July

Financial Assistance and Loan Forgiveness may be available

Daycare Assistance

The pay grade assigned to this position is 2200; the link provided shows the pay range. Compensation InformationAll wages are determined by experience and skills; wage information will be discussed further upon interview selection.

The position status type is full-time. Benefits associated with the employment status can be found in the link provided. Benefit Package