Sr. Business Technical Analyst - Digital Payments

McDonald's
Chicago, IL

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.  

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.   

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.   

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.  

Department Overview

McDonald’s is creating smarter, more responsive digital and data systems that transform operations and elevate guest experiences. The Enterprise Data, Analytics, and AI (EDAA) organization empowers every function—marketing, operations, supply chain, and more—through seamless integration of business and technology.

Role Overview

We are hiring a Sr. Business Technical Analyst, focused on Digital Payments data ingestion, curation and analytics.  This area covers data flowing from our payment providers and McDonald's payment services. This role sits within Data Analytics, Architecture and AI. This group manages data from various areas of the business including Sales, Restaurant, Finance, People and many more. You will work alongside passionate data engineering professionals and business stakeholders focused on Digital Payments, Treasury and MarTech. 

Responsibilities:

  • Requirement Translation: Lead the translation of complex business requirements into technical specifications for data models, ETL process, and reporting tools
  • Documentation Management: Oversee the maintenance and updating of technical documentation
  • Technical Liaison: Act as a liaison between business units and technical teams, ensure alignment between business logic and technical implementation
  • Project Leadership: Lead technical projects and ensure timely delivery
  • Advanced Stakeholder Engagement: Engage with senior stakeholders to refine requirements
  • Work closely with data engineers, architects, and developers to design and optimize data pipelines
  • Ensure data accessibility and usability for business users

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • 5+ years of experience in business analysis or related technical field
  • Strong SQL skills and experience with databases, knowledge of ETL tools and data warehousing concepts
  • Exposure to programming (Python, etc.) for data analysis is a plus
  • Proficiency in technical documentation and specification writing
  • Strong analytical and problem-solving skills
  • Experience with software development lifecycle and methodologies
  • Excellence communication skills between technical and non-technical teams
  • Analytical mindset with problem-solving abilities

Compensation

Bonus Eligible: YES

Long - Term Incentive: YES

Benefits Eligible:  YES

Salary Range

The expected salary range for this role is $112,860.00 - $143,900.00 per year.


The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information: 

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.  

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. 

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan. 

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis. 

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Nothing in this job posting or description should be construed as an offer or guarantee of employment. 

Posted 2026-01-31

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