Healthcare Revenue Cycle Transformation Senior Manager

JOB REQUISITION

Healthcare Revenue Cycle Transformation Senior Manager

LOCATION

CHICAGO

ADDITIONAL LOCATION(S)

DALLAS

JOB DESCRIPTION

You Belong Here

The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture . We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver . At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success . Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm .

Where We Need You:?

Protiviti is seeking a Protiviti is seeking a Revenue Cycle Transformation Senior Manager to join our growing Healthcare practice.

What You Can Expect:

As a Senior Manager, you will lead high - impact work with healthcare clients, partnering directly with executive teams to solve complex operational and financial challenges. You will own key client relationships, guide strategic decisions, and deliver results that drive measurable improvement. You will oversee large, multi - workstream initiatives end - to - end, identify opportunities to improve performance, and turn insight into action. Beyond client delivery, you will help grow the business and develop future leaders by mentoring teams and shaping new offerings, while representing Protiviti with credibility in the healthcare market.

What Will Help You Be Successful:

• Operate as a business leader, confidently guiding executive conversations and shaping strategic direction.

• Identify transformational opportunities, moving beyond incremental improvement to drive enterprise level change.

• Define success clearly by establishing metrics, quantifying ROI, and linking initiatives to financial, operational, and risk outcomes.

• Translate complex analysis into clear, compelling value stories that resonate with executive and board level audiences.

• Connect strategy, operations, and financial results to demonstrate measurable and sustained client value.

• Balance commercial growth, delivery excellence, and talent development while helping build new offerings, capabilities, and teams.

Do Your Talents Include the Following?

Client Leadership & Advisory

• Own and grow strategic client relationships, serving as a trusted advisor to CFOs, COOs, revenue cycle leaders, and clinical executives.

• Lead executive level discussions to define problems, align on priorities, and position Protiviti as a long-term partner.

• Translate complex operational, financial, and regulatory issues into clear, outcomefocused recommendations.

Revenue Cycle Transformation & Industry Expertise

• Provide leadership oversight for revenue cycle transformation initiatives across patient access, charge capture, revenue integrity, billing, A/R, denials, and cash collections.

• Apply deep understanding of CMS regulations, payer requirements, reimbursement methodologies, and revenue integrity risks.

• Guide clients through enterprise level change, balancing operational realities with financial and compliance objectives .

Commercial Growth & Sales Leadership

• Lead opportunity identification, solutioning, and proposal development for new and existing clients.

• Own sales targets and account expansion goals, including pricing strategy and scope definition.

• Contribute to gotomarket strategies, packaged offerings, and repeatable solutions.

Engagement & Financial Management

• Maintain accountability for job economics, including margins, staffing models, and delivery efficiency.

• Oversee multiple concurrent engagements, ensuring consistent quality and risk management.

• Actively manage executive escalation, issue resolution, and client satisfaction.

Talent Development & Practice Leadership

• Lead, coach, and sponsor Managers, Senior Consultants, and Consultants.

• Develop future leaders through structured coaching, feedback, and exposure to client leadership and sales.

• Contribute to internal training, thought leadership, and practice capability development.

Your Educational and Professional Qualifications:

• Bachelor's degree in a relevant field (Accounting, Finance, IT, Healthcare Administration, HIM, Economics, or Business).

• 8+ years of experience in healthcare consulting, advisory, compliance, internal audit, or provider revenue cycle operations.

• Deep experience leading revenue cycle improvement and transformation initiatives for hospitals, physician groups, or integrated health systems.

• Strong knowledge of reimbursement, payer regulations, CMS guidelines, and revenue integrity.

• Experience working with top commercial electronic health record systems, including Epic (Resolute HB/PB, Cadence, Prelude, or related modules); Epic certification a plus .

• Proven ability to quantify financial impact , build executive dashboards, and model ROI in a healthcare setting.

• Demonstrated success leading complex, multi - client or enterprise - scale engagements.

• Track record of account growth, business development, and trusted executive relationships.

• Strong executive presence, communication, and presentation skills.

• Willingness to travel based on client and business needs.

• Healthcare industry specific certifications (e.g., CHIAP, CRCR, CHFP, CHC, CHPC, CHRC, CRIP, CHRI, etc.), or similar a plus.

Our Hybrid Workplace

Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirements varies by client, project, team, and other business factors. Our people work both in person in local Protiviti offices and on client sites, which can include local or out-of-state travel based on our projects and client requests and commitments .

#LI-Hybrid ?

Protiviti is not registered to hire or employ personnel in the following states - West Virginia, Alaska.

Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job.

$131,000.00 - $209,000.00

Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job.

14%

The total cash range is estimated from the sum of the base salary range plus the bonus target opportunity. Below is the estimated total cash range for this job.

$149,340.00 - $238,260.00

Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year.Learn more about the variety of rewards we offer at Protiviti at u.s.\ benefit_highlights.pdf .

Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time.

Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Protiviti's employment process, any offer of employment is contingent upon successful completion of a background check.

Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to [email protected] or call 1.855.744.6947 for assistance.

In your email please include the following:

• The specific accommodation requested to complete the employment application.

• The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Protiviti will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Protiviti is not registered to hire or employ personnel in the following states - West Virginia, Alaska.

Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.

JOB LOCATION

IL PRO CHICAGO

Protiviti ( ( ) is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. Protiviti and our independent and locally owned Member Firms provide clients with consulting and managed solutions in finance, technology, operations, data, analytics, digital, legal, HR, governance, risk and internal audit through our network of more than 85 offices in over 25 countries.

Named to the 2025 Fortune 100 Best Companies to Work For® ( list, Protiviti has served more than 80 percent of Fortune 100 and nearly 80 percent of Fortune 500 companies. Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI ( ). Founded in 1948, Robert Half is a member of the S&P 500 index.

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