Senior Sales Operations Manager

Wesco
Carol Stream, IL
Senior Sales Operations Manager Location Carol Stream, IL :

As the Senior Sales Operations Manager, you will be responsible for driving effectiveness, improving efficiencies, and expanding productivity of Wesco's sales organization. You will be responsible for continuously improving and safeguarding our sales-centric culture, making Wesco the employer of choice for industry's best sales professionals.

Responsibilities:

  • Collaborates with sales leaders and multiple internal support resources to identify and address areas of improvement where sales bandwidth can be created while eliminating misalignment of departmental goals that hinder delivery of value to clients, sales, and margin expansion.
  • Executing process with consistent dataset to ensure sales productivity and efficiency, including those designed from Salesbook application.
  • Implements uniform process whereby sales leaders evaluate data and performance of sales professionals.
  • Leverages standardized coaching process for sales leaders used across Group to increase productivity and drive high-performance culture.
  • Leads and coordinates the Annual Salesbook planning process, ensuring thoughtful Sales and Margin targets are established for assigned accounts at the Salesperson level and roll up to exceed branch budgets.
  • Defines sales operations territory productivity criteria, including sales and margins required for deployment of an outside sales professional. Defines recommended mix of company sales resources and OPEX allocated to deliver excellent customer experience, while expanding sales, margin and EBIT.
  • Actively collaborates with suppliers and district leaders to create and deploy standardized quarterly review process.
  • Drives creation of documented plans for sales and margin expansion for top customers. Plans should concisely define strategy to take share and drive customer value, including set measurable field expectations for customer engagement. Processes to be closed loop system, managed through Salesbook, driving accountability.
  • Defines sales operations expectations for utilization and data quality within Salesbook.
  • Drives consistent process using well defined datasets, including historical trends, backlog, and pipeline from Salesbook to establish branch, district, and region forecasts, including supplier volume rebates.
  • Assists in coordinating strategy and activities of sales operations.

Qualifications:

  • Bachelor's Degree required; Master's Degree preferred.
  • 8 years of relevant experience in a matrix environment.
  • 7 years experience in managing against budgets, including sales and profit growth.
  • 5+ years experience as a sales leader.
  • Ability to manage multiple tasks at once.
  • Strong decision-making and problem-solving skills.
  • Sense of urgency and deadline driven.
  • Strong analytical skills.
  • Strong interpersonal and communication skills.
  • Demonstrates attention to detail/organization skills.
  • Excellent written and verbal communications.
  • Ability to influence and lead change in a cross-functional team environment.
  • Ability to travel up to 40%

#LI-IK1

Compensation Details $131,922 - $181,393 Annually This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may also include participation in a bonus or sales compensation plan paid according to achievement against sales targets and/or business objectives. Depending on the role, equity and other forms of compensation may also be provided as part of a total compensation package. In addition, Wesco offers a full range of benefits such as paid time off, medical/dental/vision insurance, and retirement savings plans for eligible employees. More information about benefits is available here . At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company. Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Posted 2025-07-31

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