Team Leader, Hospital Transitions

Job Description

Job Description

Are you a mission‑driven clinical professional who thrives in fast‑paced environments, leads with compassion, and believes that community‑based care can transform lives? Thresholds is seeking a Team Leader for Wellness West — a pivotal role supporting individuals living with serious mental illness and substance use disorders as they navigate hospital transitions, crises, and the path to long‑term stability. This is an opportunity to guide a multidisciplinary team, shape innovative care coordination on Chicago’s West Side, and directly impact health equity for some of the city’s most underserved communities.

As the Team Leader, you will provide both clinical and operational leadership for a team including a Behavioral Health Care Manager, Community Health Worker and a Peer Support Specialist within a Community Mental Health Center (CMHC) setting. You’ll ensure members receive support through hospitalizations, timely coordination with emergency rooms, intensive community case management, and connections to mental health treatment.

You will be at the center of critical moments—helping individuals stabilize after crisis, connecting them with care, and strengthening their ability to remain safely in the community.

To succeed in this role, you need:

• Passion for working in emergency rooms and community settings

• Familiarity with higher‑acuity presentations

• Ability to conduct screenings and assessments

• Adaptability to staff and client needs
• Superb time management and organizational skills

Many education and experience paths are eligible for this role:

• High school diploma or GED certificate and 5 years of supervised clinical experience
• Bachelor’s degree in Psychology, Social Work, or related field
• Bachelor’s degree in an unrelated field and 2 years of supervised clinical experience
• Master’s degree in Psychology, Social Work, or related field preferred

What sets Thresholds apart: 

• Competitive pay - $58,000 - $65,500 annually
• Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)
• Dental insurance, vision insurance, 4 medical insurance plans
• 403(b) retirement plan with 3% employer match 
• Robust employee assistance program (EAP)
• Mileage reimbursement 
• Public service loan forgiveness 
• Cell phone reimbursement (up to $50/month)
• Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
• Reimbursement for professional licensure and license renewal

Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more.

One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.

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