Telecom Service Delivery Engineer
- Writes code that meets specifications. Develops applications and tools.
- Completes programming and performs testing and debugging applications
- Develops applications and tools using Agile development methodologies.
- Participates actively in the design, architecture and build phases, to aim at producing high quality deliverables, working with existing architects where appropriate.
- Participates in the evaluation of compatibility of programs with existing communications features.
- Develops professional expertise, applies company policies and procedures to resolve a variety of issues.
- Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action.
- Builds productive internal/external working relationships.
- Receives general instructions on routine work, detailed instructions on new projects or assignments. Usually works with some supervision, conferring with superiors on unusual or complex matters
- Demonstrates proficiency in several areas of the professional function.
- Has working knowledge of programming languages important to the organization
- Effectively resolves problems and roadblocks as they occur.
- Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities.
- Acts as individual contributor as well as team member
- Utilizes experience in order to identify problematic relationships.
- Anticipates, prevents and eliminates problems and creates efficient fixes.
- Gathers and updates necessary information and communicates to appropriate parties.
- Bachelor's Degree and at least 2 years experience in Engineering or similar OR, High School /GED and at least 4 years experience in Engineering or similar.
- Experience writing code for applications or automation
- Experience with programming languages for online applications, microservices, APIs or mobile applications
- Experience building ,testing applications or automation
- Knowledge of the Software Development Life Cycle
- Experience creating coding solutions to fix moderate problems/issues
- Willing to travel up to/at least 10% of the time for business purposes (within state and out of state).
- Solid MS Excel/Word, written and verbal communication skills.
- Bachelor's Degree in Computer Science, Software Engineering, Electrical Engineering, Mathematics, or related field
- A minimum of 3 years of voice & data circuit installation experience.
- Experience utilizing the Calero VeraSMART TEM (Telecom Expense Management) application
- Prior experience and familiarity with RoE's, EUCR's, and voice/data circuit ordering and installation
- High level knowledge of the different types of broadband, DIA, and wireless (4G LTE, 5G mmWave and C-Band) network transports.
- High level knowledge of TEM (Telecom Expense Management) concepts and systems used to associate telecom-related charges with various internal billing entities.
- Optional: Fundamental knowledge of dark fiber concepts and SD-WAN are a plus.
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