Engagement Specialist
- High school diploma, GED, or higher education
- Must hold a minimum DMH designation of RSA (Rehabilitative Services Associate)
- Willingness, ability, and commitment to serve as a role model for recovery
- Valid driver’s license and ability to meet Agency insurance requirements
- Must have own transportation
- Belief in the mission and vision of Rosecrance
- In partnership with other team members, provide mobile crisis response services in the community when dispatched.
- Support the engagement of individuals hesitant to interact with behavioral health professionals or first responders through trust-building and resource provision.
- Actively participate as a partner in the design, implementation, and evaluation of crisis solutions.
- Advocate for individuals with professionalism and a collaborative, non-confrontational approach.
- Provide appropriate behavioral interventions and advocacy for individuals experiencing adverse mental health conditions.
- Demonstrate comprehensive knowledge of community resources and the full range of services offered by Rosecrance.
- Provide clients with resources tailored to their needs, including referrals to additional treatment resources when necessary.
- Conduct thorough follow-up communications with clients and/or their families, and provide additional referrals as required.
- Ensure timely completion of all required documentation within designated timeframes.
- Participate in training sessions aimed at obtaining the CRSS credential if applicable.
- Participate in statewide events/summits/trainings/activities that support the education and development of consumer provider services.
- Attend all scheduled meetings of staff, team meetings or appropriate committee meetings as designated.
- Serve as a member of the assigned team and participate in all team meetings and activities.
- Facilitate transportation of clients to Rosecrance buildings or hospitals as needed.
- Contribute actively as an integral member of the clinical team, fostering collaboration and inclusivity by participating in all team meetings, discussions, and activities aimed at enhancing client care.
- Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.
- Deliver exceptional customer service consistently to every customer.
- Serve as a role model and demonstrate positive guest relations in representing the agency.
- Hours: Mon-Fri 11pm-7:30am
- Shift: 3rd
- Work Mode: Onsite
- Starting Pay (based on education, experience, and credentials)
- HS/Ged: $19.88
- Associates:$20.81
- Bachelor's $21.70
- $2,000 Sign on bonus paid out within the first 9 months of hire
- Third shift: +$2/hr.
- Incentives:
- Additional Pay Enhancements in addition to Base Salary:
- Professional Certification (e.g., CADC, CRSS, or CPS): +$0.72/hour (equivalent of +$1,500 annualized)
- Medical, dental, and vision insurance (multiple plan options to meet your needs)
- 401(k) with employer match & discretionary contribution
- Group Life Insurance, LTD and AD&D
- Tuition assistance & licensure/certification reimbursement
- Paid Time Off, sick time, bereavement leave
- Referral program earning up to $1,000 per hire!
- Wellness program, including an on-site gym at select facilities
- Discounts at participating retailers
- Daily pay available through UKG Wallet for financial flexibility
- AARP Employer Pledge Program
- MSEP (Military Spouse Employment Partnership).
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