General Manager

Job Description

Job Description

INTRODUCTION

Altitude Trampoline Park is looking for a fun-loving, fast-paced, goal-oriented leader. If you are independent, opinionated, and looking to run a business unlike any other, we have the job for you!

PRIMARY JOB RESPONSIBILITIES

• Maintains staff by recruiting, scheduling, orienting, and training employees; creating and maintaining a safe, secure, and legal work environment; developing personal growth opportunities
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; coordinating and enforcing systems, policies, procedures, and productivity standards
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes and progress
• Accomplishes financial goals by forecasting requirements; prepares an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
• Controls quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing networks; benchmarking state-of-the-art practices; participating in professional societies
• Contributes to team effort by accomplishing related results as needed

ADDITIONAL RESPONSIBILITIES

• Cash Management
• Payroll/Schedule
• Provides or performs other services as needed or required by Corporate and/or Owners

CONTROLS OVER WORK

Works under direct supervision of Corporate Team and Franchise Owners, who will indicate general assignments, limitations, and priorities.

SKILLS AND KNOWLEDGE

• Minimum of 2-4 years of management experience
• Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment
• Ability to handle multiple assignments on a timely basis with a high degree of accuracy
• General understanding of HR policies