Resident Support Specialist

CHRISTIAN SOCIAL SERVICE OF ILLINO
Belleville, IL

Job Description

Job Description

Description:

At Caritas we believe every life deserves LOVE! If you agree, then please consider joining our team!! Caritas Family Solutions is seeking a compassionate Resident Support Specialist to serve at our Teen Pregnancy Treatment Center in Belleville. This position is perfect for emotionally mature professionals capable of providing comfort and direction for expecting mothers and their children.

As an RSS, you’ll have an AMAZING support team behind you and be able to end every workday knowing you’ve made a positive impact in the lives of those you serve! If you’re ready to make a difference, please apply today!

Full-time employees are offered the competitive benefits outlined below:

  • Generous Paid Time Off?
  • Paid training
  • Health Insurance?
  • Dental and Vision
  • Life insurance
  • 401(K) with company contribution 4%
  • Tuition reimbursement

We know great candidates bring a wide range of experience. If you believe you can be successful in this role, we encourage you to apply — even if you don’t meet every qualification listed.

Job Title: Resident Support Specialist

Department: Behavioral Health

Status: Full-Time, non-exempt

Reports To: Program Supervisor

Compensation Starting Pay: $20.40

Summary: The Resident Support Specialist reports to the Program Supervisor. The Resident Support Specialist provides direct care and educational opportunities while interacting with clients to ensure healthy relationships, positive skills, and provide a supportive living environment. The Residential Support Specialist is also responsible for some administrative work, and DCFS case management notes with data entry.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Assists in providing trauma-informed, evidence based, and therapeutic services to youth enrolled within transitional residential programs
  • Focus on client needs; anticipate, understand, and respond to the needs of clients to meet or exceed their expectations
  • Protect residents to ensure physical and emotional safety, to include mandated reporting of any observed or suspected incidents of child abuse or neglect
  • Assist program participants so that they are properly clothed and outfitted, engaging in good hygiene practices, and living in a clean, orderly, and safe environment that promotes calm and good health
  • Attend and actively participate in staff meetings and job-related training
  • Must be able to successfully complete Therapeutic Crisis Intervention (TCI) Training
  • Ensure the day-to-day activities of the program are being followed in accordance with the scheduled events, the program rules and the daily staff check list
  • Ensure that program schedules and expectations are being always followed
  • Report unusual behavior, unplanned visitors, potential conflicts, and conflicts to the program supervisor
  • Assists in transportation of residents as needed
  • Attend all staff meetings and required training.
  • Complete all required documentation for daily activities and case notes

SUPERVISORY RESPONSIBILITIES: None

Requirements:

QUALIFICATION REQUIREMENTS:

  • High School Diploma/GED, with additional training in child development, social services, nursing etc.
  • Residential experience preferred
  • Must be flexible to work holidays, evenings, awake overnights, and weekends
  • Must be 21 years of age and older

OTHER REQUIREMENTS:

  • Highly positive and enthusiastic style capable of motivating others
  • Skilled in de-escalation, conflict resolution and mediation
  • Excellent relationship management skills
  • Excellent written and verbal communication skills
  • Knowledgeable in providing childcare for infants to age five
  • Culturally competent and sensitive to the issues facing low-income, homeless, and pregnant women
  • Valid Driver’s License, auto insurance and current DMV record

Drug Free Workplace:

Caritas Family Solutions is dedicated to maintaining a safe, healthy, and productive environment for our clients and employees. As part of this, a strict drug-free workplace policy is maintained.

Posted 2026-06-19

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