Carrier Operations Support Rep
:
Description
The Carrier Operations role is responsible for managing transportation events and ensuring customer satisfaction. This is an entry level role that provides a career path to being promoted into a carrier sales representative!- Don't worry if you don't meet all the requirements and qualifications! Send in your resume and let us see how your unique skills might be an asset to STG!
What you'll do:
- Manage transportation events and enhance carrier utilization to ensure on-time deliveries and customer satisfaction
- Manages inbound and outbound documentation for drivers/loads for accuracy
- Proactively confirm all future orders have all necessary documents and pickup/delivery information
- Work directly with customers on forward-looking order commitments, to advise when appointments should be made, utilizing SOPS and data driven statistics
- Provide customer support, shipment updates, and oversight for assigned shipments
- Responds to carrier partners concerns timely and professionally
- Works with internal teams to meet customer requirements and communicate service delays and/or issues
- Participates in negotiating rates and establishing relationships with carriers partners
- Maintain data integrity on Macropoint/GPS tracking
What you'll have:
- Bachelor's degree or equivalent related work or military experience is preferred
- 1 year of experience in related logistics or transportation is preferred
- Ability to communicate with credibility and build customer relationships
- Moderate Excel skills and the ability to learn required software
What we'll offer:
- 8 paid holidays and 1 additional floating Diversity Day
- PTO program based on role and tenure, starting at 15 days!
- Incentive Bonus Program based on role within STG
- Comprehensive Benefits that include Medical, Vision, and Dental Insurance Options
- 401K program with Employer match
- Wellness programs
- Additional benefits including recognition program, financial education and engagement activities
About STG Logistics
What We Do: STG Logistics ("STG") is a premier provider of managed and extended port-to-door outsourcing services. STG delivers holistic solutions to our customer's supply chain by integrating our best people, premium technology, a nationwide drayage network, intermodal operations, CFS facilities, and warehouse fulfillment locations to provide exceptional logistics services. Who We Are: Our People Are The Difference. We at STG are a people-first organization, leading through our core values of People First, Authenticity, Integrity, and Passion. We invest in our team members by training, developing, coaching, and ensuring they are supported personally and professionally.Recommended Jobs
R&D Tax Consultant (Chicago)
Seeking a Practice Assistant to provide administrative support to attorneys and legal teams. This Jobot Job is hosted by: Dana Paulo Are you a fit? Easy Apply now by clicking the "Apply" button…
Salesforce Business Architect/Delivery Lead - Claims
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of …
Associate, Talent (HR)
Company description Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom a…
Crew - Late Night Shift
Why Wendy's WHY WENDY’S? As a Crew Member at Wendy’s, you’re part of the family from Day 1. We get you. We got you. Here’s what you can expect as a Crew Member on our team: Perks – FREE MEAL…
Risk Consulting - Risk Technology - ServiceNow - Senior Consultant
Location: New York, Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, Denver, Detroit, Pittsburgh, Hartford, Hoboken, Houston, Indianapolis, Los Angeles, McLean, Miami, Minneapolis, Charlotte, Phi…
Cycle Counter
#jobalert | DIRECT HIRE | Inventory Cycle Counter | Manufacturing [Sycamore, IL area] Join a leading manufacturer as an Inventory Cycle Counter, where your precision ensures seamless operations. ~…
Staff Accountant
Staff AccountantOak Brook, Illinois | Administrative Office Embrace Living Communities is a certified “GREAT PLACE TO WORK” and is one of the top 5 “BEST WORKPLACES IN AGING SERVICES”. We are a 125+ y…
Carrier Sales Manager
Why OTR? OTR Transportation sets itself apart as more than just a logistics company; we're a dedicated team committed to providing customized over-the-road shipping solutions, with a special focus …
Senior Account Director, Client Engagement
Overview How You’ll Make an Impact As Senior Principal of MarTech on the Client Engagement team at Epsilon, you'll be the primary point of contact for bringing together business requirements an…
Associate Dentist- Private Practice
Title: Associate Dentist- Private Practice Location: Mount Carmel, IL Status: Full Time (4-5 days per week) Pay: $200,000-$350,000 Compensation & Benefits: ~ Competitive Daily Guarantee…