Clinical support pharmacy technician

Prime Therapeutics
Springfield, IL

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Clinical Support Pharmacy Technician - Remote

Job Description

We have a new role! We are hiring a Clinical Support Pharmacy Technician for our Clinical Account Management Team. Due to the growth at Prime, we are adding a support role to assist with administrative tasks for our account team.

Responsibilities

  • Researches, resolves and documents formulary changes and issues within internal systems.

  • Communicates plan design parameters including prior authorization criteria, benefit coverage and formulary information to clients and account teams.

  • Research client topics of interests and aids in presenting to clients.

  • Researches, resolves and documents client inquiries.

  • Participates in internal and external clinical meetings to support and present relevant information as requested.

  • Provides research on prior authorization or plan issues as requested by clinical lead.

  • Provides analysis of reports in support of client plan performance.

  • Responds to internal and external requests for information within scope of assigned responsibility and departmental guidelines.

  • Assists staff members with more complex and detailed projects such as setting up and maintaining tracking systems, composing and proofreading documents, collecting and compiling data, and coordinating the flow of reports, data or records.

  • Coordinates or independently completes special projects such as presentation materials.

  • May assist and participate in regularly scheduled meetings. Activities include agenda preparation, preparing minutes and ensuring follow-up on identified tasks.

  • Performs other duties as required.

Education & Experience

  • Bachelor's degree in business, finance, biology or other related field, or the equivalent combination of education and/or related work experience; HS diploma or GED is required

  • Required CPT/ExCPT/LPT/PTCB/RPT, Pharmacy Technician, State Requirements - Pharmacy

  • 2 years pharmacy experience in retail, mail order, MCO, health plan, PBM or comparable setting.

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Additional Qualifications

  • In-depth knowledge of prescription drugs including specialty drugs, disease states and therapy classes, health plan formulary management techniques, prescription plan benefit designs, current healthcare industry news and trends.

  • Proficiency in Microsoft Office Product Suite.

  • Strong analytical skills.

  • Ability to multi-task and prioritize in order to meet short turnaround times.

  • Excellent written and verbal communication skills.

  • Ability to identify and solve problematic issues both internally and externally.

Physical Demands

  • Must be able to remain in a stationary position 50% of the time. Must be able to "move or traverse"

  • Must be able to constantly operate a computer and/or other office productivity equipment

  • Must be able to hear and constantly communicate information and ideas. Must be able to exchange accurate information

  • Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Potential pay for this position ranges from $19.23 - $28.85 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page ( and click on the "Benefits at a glance" button for more detail.

Prime Therapeutics LLC?is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law. _?

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer._

Positions will be posted for a minimum of five consecutive workdays.

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC?is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to?race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law. ?? ?

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [email protected].

Posted 2025-10-06

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