Channel Manager - Foodservice

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Position Title: Channel Manager - Foodservice

Position Type: Regular - Full-Time ​

Position Location: Oakbrook Terrace

Requisition ID: 37358

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In every role, McCainers are ambitious, curious, and interested in helping each other create good work experiences. We think about the customer and make doing business with McCain easy.

The Channel Manager is a critical member of the North America (NA) Go to Market Team at McCain. This role will assume responsibility for delivering exceptional in-market implementation of McCain’s sales execution to meet the dynamic and unique needs of the Foodservice Canada sub-channels that makes McCain the supplier of choice to partner with. The role requires a blend of exceptional execution, commercial business savvy and hands-on, detailed involvement in the day-to-day business.

What You'll Do...

• Execute and implement the channel’s contribution to the development and shape of the annual operating commitment, through delivery of annual plans and a proactive activity calendar in line with North America, Business Units (BU) (i.e. Potatoes, Appetizers) objectives.
• Collaborate with Commercial peers to create and maintain regular updated market mapping, environment prioritization, customer prioritization and customer growth plans.
• Responsible to create and partner in a channel ‘ecosystem’ with sales, culinary, and analysts functions as well as broader commercial teams, bringing together this broad skill set and technical expertise to deliver a truly unique and differentiated experience for McCain customers in market.
• Partner directly with Sales team to execute customer growth plans in the channel and delivering category customer commitments to strategic partners, achieving the sales targets for the year.
• Own the development, implementation, and maintenance of effective and efficient executional plans in the Channel to further McCain customer engagement and reputation to drive sustained commercial growth in line with the company strategic plan.
• Influence new propositions and changes to existing propositions to maximize Channel relevance and prepares internal and external launch plans that engage, inspire and drive McCain stand-out.
• Monitor, track and evaluate operational dimensions of the sales execution in the Channel with a North America and Business Unit lens as part of target setting and planning.
• Deliver commercial and sales insight and value-added analysis, providing meaningful information that contributes to management decision making and execution.
• Adhere to commercial controls and processes that support consistent sales execution in market, ensuring an integrated and coordinated approach across all commercial processes.
• Be responsible for the reporting analysis, and adapted actions plans to the Channel Lead and VP Go to Market on business results.
• Accountable for the implementation of functional plan and initiatives that aligns with annual and long-term plans to support the overall success of McCain meeting/exceeding business objectives.

What You'll Bring...

Shaping Strategy

• The ability to execute strategy through end-to-end commercial plan creation and delivery.
• The inclination to seek and analyze data from a variety of sources to support decisions and to align others with the organization's overall strategy and execution.
• An entrepreneurial and creative approach to developing new, innovative ideas that will stretch the organization and push the boundaries within the industry.
• The ability to deliver in line with pace and timing to meet customer expectations and support company commitments.

Executing for Results

• A professional who is viewed by others as having a high degree of integrity and forethought in their approach to delivering commitments; the ability to act in a transparent and consistent manner while always considering what is best for the organization.
• An individual who truly values the power of collaboration, beyond functional boundaries, as a critical factor to delivering sustained and exceptional results.
• The ability to deliver challenging goals, committed to exceptional performance, tenacious and accountable in driving results.
• Comfortable with ambiguity and uncertainty; the ability to adapt nimbly and influence others through complex situations.
• Curious to truly understand through leveraging data and input from others to foresee impacts to plan and inform actions needed to ensure delivery of the company’s growth commitment.

Partnering with Teams

• The ability to operate effectively in a matrix to drive executional excellence, celebrating diversity within teams, and valuing the experience and input of others with a view to creating the most robust execution.
• The ability to persevere in the face of challenges, exhibit a steadfast resolve and relentless commitment to higher standards, which commands respect from followers.
• A professional who is self-reflective and aware of their own limitations; with an attitude of continuous improvement by being open to feedback and self-improvement.

Relationships and Influence

• Naturally connects and builds strong relationships with others, demonstrating strong emotional intelligence and an ability to communicate clearly and persuasively.
• An ability to inspire trust and followership in others through compelling influence, powerful charisma, passion in their beliefs, and active drive.

What You'll Bring...

• Minimum 5+ years solid commercial experience
• Experience working in commercial division of a global organization; Prior work experience in the food industry strongly preferred
• Performance driven, high sense of urgency and delivery; executing at speed, ‘getting things done’
• Ability to influence at all levels and across a matrix organization.
• Entrepreneurial – embraces opportunities, tackles problems, and uses own initiative
• Team Player – able to quickly connect and establish relationships with stakeholders, demonstrating strong emotional intelligence and an ability to communicate clearly and persuasively
• Data literate – able to interpret and ‘translate’ data and insights into meaningful implications and actions
• Creative storyteller who can effectively communicate and inspire relevant to the stakeholder need
• Resilient - able to absorb and adapt to a changing environment
• Adept at decision-making and adaptability in executing key business objectives
• Consistently models the organization’s core values and Leadership Principles in daily actions and behaviors; Supports and sustains McCain’s culture
• Excellent commercial skills, including data analysis, planning and forecasting
• A solid understanding of the business and markets, demonstrated learning agility

About McCain

At McCain, we’re feeding the world: from French fries to cakes, we contribute to the important role food plays in people's lives. That’s why we’re dedicated to ensuring our core values—Family, Authentic, Trusted, and Quality—shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain!

Leadership Principles

Our principles, each with related practices, guide our actions across the organization. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles.

• We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success.
• We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success.
• We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together.
• We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain.

The McCain experience:

We are McCain: this statement is about our power collectively and our importance individually—your impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself. Join our team to see why we’re better together.

Compensation Package : $97,500.00-$130,000.00 USD annually + bonus eligibility

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education/training, and other organizational needs.

Benefits : At McCain, we’re on a mission to create a winning culture that puts employee safety and wellbeing at the heart of what we do, every day. We understand and appreciate that each person’s needs are unique and ensure our benefits & wellbeing programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Wellbeing programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned to country, provincial and state governing plans and can vary by work level, location and nature of the role. Additional benefit details available during the application process.

Your well-being matters to us, and we’re here to provide you with the necessary resources to support you in being your best self at work — and at home.