Security monitor

Description:

Are you passionate about creating a safe and inclusive environment where knowledge thrives? Warren-Newport Public Library is seeking a dedicated and professional Security Monitor to join our team.

This part-time, non-exempt position averages 22 hours weekly. The starting hourly rate is $18.02-$20.73 DOQ. We are looking for someone who can work the following hours:

• Weeknights: Mondays, Tuesdays, Wednesdays, Thursdays, 4:00 p.m. – 9:00 p.m.
  
  
• Weekends: Every 3rd weekend (never both days in the same weekend):
  
  
  • Saturday, 9:00 a.m. – 5:00 p.m.
  • Sunday, 1:00 p.m. – 5:00 p.m. (Sundays are open from Labor Day to Memorial Day only)

Notes:

• Weekend shifts alternate (e.g., one weekend may be Saturday, the next Sunday, the following weekend fully off).
• Sunday hours are paid at time and a half.

As a Security Monitor you'll:

• Proactively monitor library facilities and grounds.
• Enforce the library's behavior policy.
• Engage with difficult or irate youth and adult patrons and de-escalate situations.
• Remove banned patrons from premises by non-physically confrontational means.
• Navigate and monitor video surveillance system.
• Communicate with appropriate stakeholders (staff, managers, police, etc.) regarding any problems or potential problems.
• Document and communicate serious or repeat violations of behavior policy by individuals and issues violation tickets, including suspensions and bans.
• Actively respond to incidents, fights, or other issues in the library which threaten the safety of patrons or staff.
• Surveil facilities for unauthorized persons and if needed, redirect or escort from the building.
• Complete proper documentation for incident reports.
• Close and secure the library building.
• Assists facilities staff with meeting room setups.
• Collects books from the outside book drop.
• Performs other duties as assigned.

• High School Diploma or equivalent.
• Customer service and/or security background preferred.
• Experience working with a diverse population, preferably in the public sector.
• Bilingual (Spanish) skills highly preferred but not required.
• Ability to remain calm in stressful situations, and analyze and resolve sensitive public relation matters with limited supervision.
• Requires a full range of body motion including standing, sitting, or walking for extended periods of time.

Staff members who work 20+ weekly hours are eligible for the following benefits:

Time Off :

• 10 Vacation Days (prorated to average hours per working day)
• 12 Prorated Sick Days (monthly accrual prorated to average hours per working day)
• 3 Floating Holidays
• 8 Prorated Paid Holidays

Retirement :

• Illinois Municipal Retirement Fund (IMRF) pension plan (required enrollment)

Optional Benefits:

• 457(b) Deferred Compensation Retirement Plan

Perks & Work Environment :

• Access to the Employee Assistance Plan (EAP)
• Casual dress code
• Access to a staff pantry
• Monthly staff events

Ready to safeguard knowledge and empower minds? We encourage you to apply today!

*Apply by visiting our website and clicking on Jobs at WNPL. Applicants applying directly through our website will receive emails from [email protected] and should add that address to their safe sender list. No phone calls, emails or in-person inquiries please. *