Product manager

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Artificial Intelligence (AI) is a critical technology to help advance Northern Trust’s corporate performance objectives: Optimizing Growth, Strengthening Resiliency, and Driving Productivity. The One Horizon AI Program is a multi-year transformation initiative to embed responsible, scalable AI capabilities across the enterprise—enabling intelligent automation, data-driven insights, and enhanced client and partner experiences.

AI capabilities within this program span foundational infrastructure and applied solutions. These capabilities are being developed and deployed in a highly regulated environment, requiring robust governance, risk management, and stakeholder alignment.

Role Summary

The AI Capability Product Manager is a senior product leader and change agent responsible for driving the strategy, development, and adoption of one or more enterprise AI capabilities. This role operates within either the Infrastructure & Data Integration workstream or the AI Capabilities workstream, depending on alignment and expertise.

You will lead cross-functional teams to deliver transformative AI solutions—such as the core AI guardrails and embedding platform, low-code AI automation tools, semantic data services, or multi-agent digital employee frameworks. You will shape product vision, manage execution, and ensure responsible deployment at scale.

Key Responsibilities

Product Strategy & Roadmap

• Convene and lead business stakeholders, technology teams, and risk domains to solve complex problems.
• Define and maintain product vision, strategy, and multi-phase roadmap aligned to enterprise AI goals and regulatory requirements.
• Translate complex business needs into clear product requirements and user stories.
• Develop and implement product business cases, capability OKRs, and prioritization frameworks.
• Build cross-functional alignment and influence with senior executives and other stakeholders

Execution & Delivery

• Lead agile product development teams through backlog management, sprint planning, and release cycles.
• Manage delivery of core capabilities and product features across infrastructure, data, and AI solution domains.
• Monitor project schedules, costs, and risks; provide strategic solutions and unblock delivery challenges.

• Ensure capabilities meet internal governance standards. Support product and use case risk approvals, incident management, and ongoing operational compliance.

Capability Enablement & Operations

• Partner with engineering, support, and operations teams to ensure scalable, secure, and maintainable solutions.
• Lead vendor risk assessment and ongoing management for third-party AI providers.
• Contribute to enterprise-wide playbooks, frameworks, and reusable assets to accelerate capability deployment.

Qualifications

• 8+ years of product management experience, preferably in enterprise technology, data platforms, or AI solutions.
• Proven track record of delivering complex products in regulated environments (e.g., financial services).
• Strong understanding of AI/ML technologies, data integration, cloud platforms (Azure preferred), and enterprise architecture.
• Experience with agile methodologies, backlog management tools (e.g., ADO, Jira), and cross-functional delivery.
• Exceptional communication and stakeholder management skills; able to influence at all levels.
• Demonstrated ability to lead change, drive adoption, and navigate organizational complexity.
• Familiarity with model risk management, data privacy, and AI governance frameworks is a plus.

Preferred Experience Areas

• Generative AI platforms and services (e.g., Azure OpenAI, Copilot Studio)
• Model lifecycle management and governance tooling
• Intelligent agent frameworks and orchestration
• Digital employee development and deployment
• Data integration and semantic architecture
• Power Platform and Dynamics AI enablement

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at

[email protected]

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.