Home Health Scheduler
- Work in a collaborative environment.
- Be rewarded with a unique opportunity to make a difference
- Competitive compensation package
- Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
- Opportunities for advancement
- Comprehensive insurance plans for medical, dental, and vision benefits
- 401(K) with employer match
- Paid time off, paid holidays, family, and pet bereavement
- Pet insurance
- High school diploma or GED required; Associates degree is preferred
- 1 year of practical experience required
- 1 year of experience of patient scheduling in the home care agency setting is preferred
- Demonstrates familiarity and understanding of national standards of care, state licensure, and federal conditions of participation.
- Ability to convey information and opinions, listening to others and checking for understanding, responding in appropriate message and tone
- Ability to set timeframes, match resources to tasks, and plan ahead
- Ability to make decisions with incomplete information, choosing from multiple options, knowing when to escalate
- Quickly become proficient in enterprise applications (Homecare Homebase, Workday, etc.) and intermediate knowledge of Microsoft Office
- Ability to handle complaints, manage conflict and negotiate outcomes
- Ability to seek patient feedback, advocate for patient, understanding of patient needs, and managing patient expectations
- Ability to respond to and control unexpected situations by evaluating solutions and taking initiative to implement best solution
- Ability to understand financial impact of scheduling decisions and staff productivity metrics
- Bilingual in Spanish and English preferred
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