Specialty - partner

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

The Specialty Multi Partner (SMP) is responsible for driving sales in the SM Channel. The SMP is a selling specialist who possesses expertise across beauty categories; sales, coaching and training, event execution and store-level relationship building. Passion for cosmetics, loads of energy and a positive attitude, sell thru savvy, excellent communication skills and a reputation for follow-through and follow up are essential. This role will cover Specialty Multi location specific business. They will spend 90% of their time in store, leading the sales activities, on the sales floor, coaching, training, interacting with store leadership and brand-dedicated staff, and consumers to drive client acquisition, engagement, and conversion in doors focused on training and educating the consumer and retailers on their brand products and brand story. And uphold brand merchandising standards. The SMP will plan, coordinate, schedule and execute training and events within their region/territory to ensure proper positioning and deliverance of a universal education brand message that drives retail sales.

Retail Sales

• Consumer Facing Side-by-Side Selling/Driving Conversion through coaching activities, selling, and training team. Coordinate optimal store visit schedule with the Field Sales Leader and strategize plans to achieve/exceed sales goals and execute corporate initiatives, including relationship building.
• Responsible for achievement of sales plan for each door within territory through Influencing team in driving Sales, excellent customer service. Cross sell within the ELC Brand Portfolio, while focusing on Hero Products.
• Proficiency in leveraging social & digital media to drive sales and consumer engagement and partner with retailer and brand to ensure seasonal merchandising updates are executed.
• Execute and follow up on all corporate education, event initiatives and programs as directed by Field Sales Director

Coaching/Training/Education (beauty teams and freelance staff)

• Deliver effective sales coaching: modeling, observing, and providing feedback to ensure effective delivery of sales techniques for varying consumer profiles, including cross selling techniques for new consumers, to ensure sales goal achievement.
• Execute trainings for retail associates, inter-sell associates and freelancers on all brand and hero products in addition to seasonal launches by using appropriate selling skills needed to achieve sales goals.
• Monthly execution of corporate and store generated events.

Building retailer relationships

• Develop and maintain relationships with store management and personnel to ensure ongoing support of brand event and sales initiatives.

Events/ Calendar Execution

• Review sales weekly, strategize and collaborate with the Field Sales Leader to drive brand initiatives and events to deliver results.
• Build and maintain positive working relationships with store staff, by adhering to scheduled visits, building brand presence, and using retailer tools.
• Create monthly calendar to optimally support focus doors and sales achievement.
• Create and activate store visit calendar, and recap store successes, opportunities and action plans post-visit.

Qualifications

• 2+ years’ cosmetic retail experience preferred, including artistry, event, and selling ability.
• Excellent communication skills written and verbal.
• Ensure delivery of overall sales plan by door/territory
• Solid understanding of sales, product knowledge, events, operations, retail culture and cosmetic industry, focused on coaching of specialty multi team and shoulder to shoulder execution.
• Creative sales driver with passion, energy, and love of the beauty industry to deliver the highest quality service levels.
• Understanding of the current beauty trends and ability to leverage those insights to drive sales.
• Ability to see problems and develop action plans to get past them (inventory/stock issues, staff performance, turnover, logistical issues related to events, etc.).
• Ability to work in a fast-paced collaborative environment across multiple brands (where applicable) and across multiple locations. Able to manage time and juggle multiple priorities.
• Strong social media and digital engagement skills
• Ability to work retail hours including days, nights, weekends, holidays, and special events based on the needs of the business. Must be able to be on the sales floor for length of shift.
• Proficient in Microsoft Office (Word, Excel, and Outlook)
• Ability to lift at least 30lbs.
• Must have a valid driver’s license to operate ELC Fleet vehicle.
• Create a climate of safety aware.

Pay Range:

The anticipated hourly range for this position is $60,800.00 to $91,200.00. Exact hourly rate depends on several factors such as experience, skills, education, and budget. Hourly range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program.

In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

Equal Opportunity Employer:

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected]

Michigan Applicants: Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.

Philadelphia Applicants: Philadelphia's Fair Chance Hiring Law

Rhode Island Applicants: The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.

Equal Opportunity Employer:

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected]

Michigan Applicants: Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.

Philadelphia Applicants: Philadelphia's Fair Chance Hiring Law

Rhode Island Applicants: The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.