Principal, Sales Analytics - Commercial Services

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.

This role will sit at the center of our go-to-market engine, partnering closely with Sales, Marketing, Finance, and Customer Success to drive performance, improve execution, and enable data-driven decision making. This role will lead the sales analytics, forecasting, and pipeline management efforts for the Commercial Services business, helping translate strategy into clear priorities and actionable insights that improve results.

Essential Duties and Responsibilities

• Own reporting and analytics across pipeline, conversion, deal velocity, and MRR performance

• Build dashboards and deliver insights with accurate findings, clear headlines, polished charts, and recommendations to leadership

• Conduct deep-dive analyses (win/loss, funnel leakage, segment performance, pricing impact) that provide predictive, statistical, and financial analysis around partner and market behavior

• Establish and manage pipeline health metrics (coverage, aging, conversion rates)

• Partner with sales leaders to ensure strong pipeline quality and progression

• Highlight gaps and recommend actions to improve performance

• Identify friction in the sales funnel and drive process improvements using data

• Work with Sales Operations to standardize sales stages, qualification criteria, and best practices

• Ensure data accuracy, consistency, and usability

• Partner cross-functionally to enhance reporting and system capabilities

• Support planning, target setting, and performance tracking

• Contribute to strategic initiatives like new segment expansion, pricing, and channel growth Drive business strategy by synthesizing and analyzing market and sales datasets across partner segments, product mix, and programs.

• Collaborate with Sales, Channel, Go-To-Market, Finance, IT, Marketing, etc. to uncover opportunities, drive alignment, and track key initiatives across pricing, promotions, incentives, and category expansion that accelerate achievement of revenue goals

• Identify and implement solutions that will leverage system capabilities to improve accuracy and productivity including defining modeling requirements for complex intelligence problems across existing and new datasets

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.

• Protect Chamberlain Group’s reputation by keeping information confidential.

• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.

• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Minimum Qualifications

Education/Certifications:

• Bachelor’s degree in a business or quantitative field (finance, economics, statistics, mathematics, engineering)

Experience:

• 5+ years’ work experience in sales operations, revenue operations, business analytics, business intelligence, or similar functions

• Data visualization experience with Power BI

Knowledge, Skills, and Abilities:

• Experience in Sales Operations, Revenue Operations, or a highly analytical business role

• Strong analytical skills with the ability to turn data into actionable insights

• Experience with CRM systems (Salesforce preferred)

• Understanding of pipeline management, forecasting, and sales performance metrics

• Ability to influence and partner effectively across teams

Preferred Qualifications

Education/Certifications:

Experience:

• Experience with SaaS or recurring revenue models (and/or channel sales) is a plus

• Experience designing or consulting on business strategy and pricing

Knowledge, Skills, and Abilities:

• Exposure to Python, R or similar

• Salesforce.com knowledge

• Exposure to SQL or similar

The pay range for this position is $129,700.00 - $209,200.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.