Lead Systems Specialist I

** This position works at different customer sites throughout the Los Angeles area and not from a Johnson Controls office

What will you do

Under general direction, acts as the on-site project leader to plan, execute, and complete fire alarm system projects with assigned customers. Performs or delegates tasks as required to execute and fully complete assigned projects including hardware design, system programming, installation coordination, system and network commissioning and project closeout. Responsible for the overall financial results of assigned projects including costs, project billings, and collections. Maintains an effective balance between customer satisfaction and project financial results. Actively pursues selling change orders. Coordinates communication with the customer during all phases of the project. Ensures proper execution of warranty. Provides work direction to subcontractors, electrical installers, technicians, designers, and administration as necessary. Ensures work performed is in compliance with state, local and Federal legal requirements and operates on the job with the highest of ethics. Adheres and ensures Johnson Controls staff and subcontractors adhere to all safety standards.

Completes typical installation hardware design and software programming using established standards as required. Provides detailed information to communicate design and operation to customers, Johnson Controls staff and subcontractors.
Actively pursues additional work through change orders. Evaluates the contractual scope of work and the impact of client issued bulletins, field directives and/or scheduling changes. Communicates both technical and business-related issues with the clients.
Manages the selection, ordering, budget and delivery schedule of materials to be procured for the projects assigned.
Secures pricing and availability from outside vendors and suppliers, mechanical and electrical subcontractors including scope, terms and conditions. May request several bids in pricing process. Oversees subcontractor payment and billing processes.
Provides jobsite coordination for panel and field device physical locations. Ensures installation is in accordance with Johnson Controls literature and project requirements.
Manages and completes the loading, device verification, and commissioning of all systems and controllers as required. Validates complete system functionality and resolves issues with subcontractors and others to ensure proper operation. Provides accurate project as built and commissioning documentation.
Manages costs, billings and collections. Completes project billings in a timely and accurate format to the client. Maintains profitability goals and positive cash flow.
Provides coaching, mentoring and technical assistance to System Technicians, Electrical Installers and System Designers. Provides technical assistance to subcontractors. Ensures that delegated tasks are done accurately, on-time, billed, within budget and within scope of the contract.
Effectively communicates the status of projects to management as required and provides monthly forecasts of revenue, costs, and gross margin.
Sends warranty letter to JCI customer upon substantial completion of project and ensures proper execution of warranty.
Develops project plans and coordinates the required resources to ensure timely and cost-effective installation and completion of assigned projects.
Performs site-specific training for owner/operator on the total system in full or with assistance. Ensures owner/operator has been trained. Provides proper documentation and manuals for system operation.
Develops and maintains viable long-term relationships with contractors, clients, consultants and subcontractors. Attends job progress meetings as required.
Adheres to safety standards. High degree of regard to employee and subcontractor safety.

What we look for

2-5 years’ experience with installation and service of fire alarm systems
Demonstrate working knowledge of electricity and electronics In addition, demonstrate an aptitude for troubleshooting systems and performing necessary repairs
Ability to effectively work independently
Demonstrate a high level of customer service
Be able to carry and move equipment/tools weighing up to 40 pounds
Minimum high school/trade school graduate, military, or two-year associate degree in a technical field involving electronics or computers
Working knowledge of personal computers (Windows 2000, XP, Windows 7) and Microsoft's suite of Office software
Working knowledge of IT network systems
Ability to use hand and power tools and test equipment such as multi-meters, oscilloscopes, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as required
Excellent verbal and written communication skills
Ability to read and understand complex building architectural, mechanical and electrical documents, as well as project plans, specifications, schedules and equipment installation/operation/troubleshooting manual.
Knowledge of project accounting, costing principals and contracting preferred.
NICET, and DCJS certifications

HIRING SALARY RANGE: $90K- $110K (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at