Field management specialist

Position Summary

The Wealth Management Transition Specialist plays a critical role in facilitating the seamless onboarding of new financial advisors and their client portfolios. This position requires exceptional organizational skills, systems expertise, and client service acumen to ensure smooth transitions while maintaining the highest standards of client experience. This role requires extensive travel and non-traditional work hours, with the expectation of being available for on-demand travel to support advisor transitions and client meetings nationwide. The Transition Specialist will sit on the Practice Development team; a key partner in the successful transition of new wealth management colleagues into the firm.

Primary Responsibilities

Project Management & Planning

• Develop and execute comprehensive project plans for new advisor client transitions, including timelines, milestones, and resource allocation
• Coordinate cross-functional teams including compliance, operations, technology, and client service to ensure seamless transitions
• Manage project execution from planning through delivery while personally contributing to key deliverables
• Monitor project progress and proactively address potential roadblocks or delays
• Maintain detailed documentation of transition processes and outcomes
  
  

Problem Solving & Issue Resolution

• Serve as primary point of contact for complex transition-related issues and escalations
• Analyze and resolve account setup challenges, data migration problems, and system integration issues
• Collaborate with multiple departments to develop creative solutions for unique client situations
• Implement process improvements based on lessons learned from previous transitions
  
  

Client Service Excellence

• Provide expert-level support to both new advisors and their transitioning clients
• Ensure all client communications are professional, timely, and accurate throughout the transition process
• Manage and execute client account opening procedures
• Manage client expectations and address concerns with empathy and expertise
• Maintain confidentiality and adhere to all regulatory requirements
  
  

Systems Management & Technology

• Demonstrate advanced proficiency in Salesforce CRM, including data entry, report generation, and workflow management
• Utilize various wealth management platforms and tools to facilitate account transfers and setup
• Ensure data integrity and accuracy across all systems during client migrations
• Train new advisors on system functionality and best practices
  
  

Required Qualifications

• Bachelor's degree in Business, Finance, or related field
• 3-5 years of experience in wealth management operations, client service, or project management
• Previous experience supporting advisor transitions or acquisitions
• Familiarity with custodial platforms and portfolio management systems – Fidelity, Charles Schwab
• Ability to travel on demand as needed, up to and beyond 50% of the time as needed.
• Flexibility to work outside standard business hours as needed
• Advanced proficiency in Salesforce CRM and related financial services technology
• Strong analytical and problem-solving abilities with attention to detail
• Excellent written and verbal communication skills
• Demonstrated ability to manage multiple complex projects simultaneously
• Knowledge of financial services regulations and compliance requirements
  
  

Preferred Qualifications

• Project Management certification (PMP) or similar credentials
• Series 7, 63, or other relevant financial services licenses
  
  

Compensation Range

$100,000-150,000

Why Cerity Partners

Our people drive our success by working together to deliver exceptional service to our clients. Below is a glimpse of the key elements of our total rewards package:

• Health, dental, and vision insurance – day 1!
• 401(k) savings and investment plan options with 4% match
• Flexible PTO policy
• Parental Leave
• Financial assistance for advanced education and professional designations
• Opportunity to give back time to local communities
• Commuter benefits
  
  

Cerity Partners is committed to providing an environment where all individuals can be their authentic selves. We are an Equal Opportunity Employer who respects each individual and supports the diverse cultures, perspectives, and experiences of our colleagues. We are dedicated to building an inclusive and diverse workforce and will not discriminate based on race, religion, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Cerity Partners is committed to working with and providing accommodations to applicants with disabilities or special needs. For those needing accommodations, please reach out to [email protected]. Applicants must be authorized to work for any employer in the U.S.