Lending Area Product Owner

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.


At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.


To learn more about CIBC, please visit CIBC.com



What you'll be doing
As an Area Product Owner, you will work closely with the Lending Application Product Owner to align Domain visions as well as roadmaps. You will work with internal Stakeholders to identify, design, and prioritize Lending application capabilities and improvements. You will collaborate with Stakeholder, Data, Technology, BAs, Developers, and third parties to bring the product vision to life. This includes understanding the people, process, technology, and data required to execute. A key requirement for this role is having experience with Lending and CRM applications.


At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.



How you'll succeed

• Define and prioritize the product backlog for our lending solutions, ensuring alignment with business goals and stakeholder requirements.
• Collaborate with cross-functional teams (technology and business) to deliver product enhancements and new features.
• Monitor product performance, gather feedback, and drive continuous improvement initiatives.
• Serve as liaison between the Credit Transformation project and Frontline Tools
• Facilitate requirements gathering, process mapping, and solution design.
• Communicate project updates, manage stakeholder expectations, and resolve issues/escalations related to product functionality.
• Provide hands-on support to users, troubleshoot product issues, and coordinate with IT/support teams for resolution.
• Collect user feedback and translate insights into actionable product improvements.
• Create and maintain clear, concise product documentation, including user manuals, process flows, and release notes.
• Prepare and present regular updates to leadership and stakeholders on product progress, user adoption, and key metrics.

Who you are

• You have 4+ years of Lending platforms experience - proprietary, Q2, Cloud Lending, Baker Hill, nCino, Finastra required.
• You have 4+ years of Originations, Underwriting, Servicing, and/or Technology) experience required.
• You have 3+ years of experience developing and executing product roadmaps, planning releases, writing stories with Acceptance Criteria, and managing risks and dependencies are required.
• You have 3+ years of Salesforce and Jira experience is highly valued.
• You demonstrate experience in delivering feature/functionality in Agile, Waterfall, and hybrid environments preferred.
• You portray excellent communication skills; ability to facilitate technical conversations with technical and non-technical stakeholders, partners, and users preferred.
• You possess experience creating successful business cases with success measures strategies that can be operationalized and then optimized as needed.
• You show strategic and creative thinking abilities.

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $140,000 - $160,000 for the Chicago, IL market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.


This position does not offer visa sponsorship.



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What CIBC Offers


At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions



What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location
IL-120 S LaSalle St



Employment Type
Regular



Weekly Hours
40



Skills
Analytical Thinking, Communication, Lending, Planning, Relationship Management, Service Levels