Account Supervisor, Advocacy

Company Description

Discovery is a Publicis Health company that is focused on identifying and implementing key collaborative advocacy strategies for pharmaceutical companies. We believe in helping the industry live its vision of improving the lives of the patients and communities they serve in ways that go beyond product development and delivery. Entire communities can benefit from initiatives that raise awareness, expand access, address disparities, and support improved standards of care. The Discovery advocacy team has been at the forefront of development in the healthcare advocacy field since 2006, working with clients to develop internal advocacy structure as well as collaborative initiatives in education, awareness, access, policy, and other key areas. We think beyond traditional parameters and develop innovative solutions to stay ahead of the evolving political, regulatory, legislative, medical, and economic environments.

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Overview

The Account Supervisor is a strategic leader and tactical expert responsible for driving flawless project execution and managing key client relationships within our advocacy portfolios. This role partners closely with cross-functional teams—including creative, project management, finance, and client stakeholders—to ensure initiatives align with client goals and agency strategy while maintaining operational excellence. The ideal candidate thrives in a fast-paced, dynamic environment, balancing strategic input with hands-on leadership to deliver high-quality outcomes on time and within scope.

Responsibilities

Tactical Execution

• Lead project execution from initiation through completion, ensuring scopes and deliverables align with client expectations and quality standards
• Oversee and guide internal teams (creative, junior staff) and clients to ensure efficient workflows and alignment with strategic goals
• Serve as the client’s primary point of contact for day-to-day project execution, including tactical development, internal and client reviews, and deliverable approvals
• Take a leadership role in annual strategic planning, brainstorming sessions, and ongoing tactical refinement
• Build and maintain strong, collaborative relationships with project management, creative, finance, and other departments to streamline processes and enhance team effectiveness
• Demonstrate adaptability by managing and implementing tactical shifts in real time, responding to evolving client needs while maintaining project integrity

Client Relationship Management

• Own client relationships with confidence and professionalism; communicate directly and frequently to build trust and credibility
• Confidently lead client calls and presentations, clearly communicating project status, opportunities, challenges, and next steps, while ensuring timely and effective agency follow-through
• Understand client needs, strategic positioning, and competitive landscape to provide expert counsel and proactive solutions
• Manage complex and sensitive client conversations with diplomacy and tac

Strategy

• Provide day-to-day business leadership with a strong strategic perspective
• Contribute meaningfully to overall account strategy development and implementation
• Keep the team informed of changes in client priorities and competitive environment through regular, clear communication
• Maintain a deep understanding of client positioning, advocacy landscape, and key issues to inform tactical decisions

Qualifications

• Bachelor’s degree required
• 4-6+ years of experience in account services, preferably within bio-pharmaceutical, healthcare communications, or management consulting environments
• Demonstrated business acumen, decision-making ability, and comfort navigating ambiguity
• Proven experience managing and mentoring junior staff (minimum one year preferred)
• Exceptional written and verbal communication skills with strong influence and diplomacy
• Strong organizational skills with a results-driven mindset; able to drive agency processes and deliverables efficiently
• Ability to thrive in a fast-paced, evolving environment while maintaining attention to detail and quality

Additional Information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $73,910 - $101,200 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 01/23/2026.