Customer Service Representative - February 2026 Start - Inbound Only
Inbound Call Center Representative
Join a team that makes a difference!Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you! What You’ll Do
- Answer incoming calls and assist customers with their questions.
- Provide excellent service with a positive approach.
- Document call details in our systems.
- Solve problems and help customers find solutions.
- Work with a variety of people and build positive relationships.
- Stay up-to-date on our processes and procedures.
- Competitive pay: $17.20/hour + $4.77/hour (H&W up to 40 hours) = $21.97
- Full time employment with a set Schedule that will fall between 10a-9p Central Standard Time
- Comprehensive health, dental, and vision.
- Paid time off, paid sick time and paid holidays (11)
- 401(k) with employer matching
- Tuition assistance and employee support programs
- Paid training and all equipment provided
- Opportunities for advancement
- Friendly, business casual work environment
- High school diploma or GED
- Great communication skills and a desire to help others
- Attention to detail and reliability
- Ability to adapt and work well in a team
- Preferred 1 year of call center experience
- General office skills and knowledge of standard office computer equipment
- Ability to obtain and pass a VA government background check
- Two forms of valid ID (one must be a REAL ID or U.S. passport)
- U.S. citizenship (work sponsorship not available)
The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines. Physical Activity:
The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak. This position is sedentary in nature with minimal lifting requirements. Working Conditions:
The incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required.
Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS’ employee and customer data. The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
Recommended Jobs
Part-Time Assistant Store Manager
The Assistant Store Manager is a key driver of sales and customer satisfaction within our retail stores. Responsible for shaping a comprehensive store strategy aligned with our corporate values and m…
IT Risk and Compliance Lead
Job Title: IT Risk and Compliance Lead Location-Type: Hybrid in Northbrook, IL or Downtown Chicago Start Date Is: ASAP Duration: 3 Month Contract-to-Hire Compensation Range: $50-55/hr w2 …
Client Office Phlebotomist FLOAT-Full-time Days CM
The salary range for this position is $18.82 - $25.41 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positi…
Senior DevOps Engineer
Be Part of Our Next Chapter For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already d…
SR LABOR RELATIONS SPECIALIST
SR LABOR RELATIONS SPECIALIST Location Chicago, IL (The Loop area) : Job Number: 386695 Description JOB ANNOUNCEMENT Senior Labor Relations Specialist Department of Human Resources Labor Relations D…
Specialized Tax Services - Research & Development Tax - Manager Save for Later Remove job
At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations an…
Sales & Client Relations Consultant
About the Opportunity: This role blends people skills with purpose. As a Sales & Client Relations Consultant, you’ll build relationships, match travelers to ideal experiences, and guide them from …
Class A Truck Driver Class A CDL OTR- 70 CPM Job
Class A Truck Driver Class A CDL OTR- 70 CPM Job Mercator Global Logistics is an established trucking company located just outside of Chicago, IL, now with a second location in FL. We currently have …
Employee Benefits Attorney OOJ - 35448
Job Description An Employee Benefits Attorney provides legal advice and guidance to employers and individuals regarding employee benefit plans, ensuring compliance with relevant laws and regulatio…
Physician - Rheumatology
We have an excellent opportunity for a full-time Rheumatologist at UChicago Medicine AdventHealth in Bolingbrook, to provide comprehensive evaluation, diagnosis, and management of patients with rheum…