Strategic Relationship Executive
- Your day-to-day work will involve:
- For our key influencer communities (real estate, developers and general contractors) develop and execute a strong business plan that turns into more preference/specification and closed MillerKnoll sales
- Educate these communities about MillerKnoll products and MillerKnoll's ability to address customer business needs and requirements; work to get our products considered by customers, spec'd, and ultimately sold
- Serve as the key point of contact in your market for these communities; develop/nurture these key relationships
- Create and maintain credibility, visibility and excitement about MillerKnoll among design professionals
- Influence the criteria that these firms use for the selection of product to be specified-responds to technical questions concerning product application.
- Develop strong relationships across MillerKnoll internal teams to ensure appropriate resources from MillerKnoll Marketing, Customer Care, etc. can best support the design community.
- Maintain Salesforce (CRM) information so the sales leadership team can accurately communicate monthly forecasts of expected sales volume, by account, by product line.
- Participate as needed in client visits to enhance the customer experience. What You Bring Needed skills and experience for this role include:
- Bachelor's degree in Marketing, Business Administration or related field preferred.
- 3+ years interior design or equivalent experience, combined with 2+ years direct selling experience
- Demonstrated willingness to learn selling skills, e.g. account penetration, strategic selling, conceptual selling, issues-based selling, consultative selling, negotiation and contracts (closing) as well as the ability to develop/cultivate business opportunities.
- Proven ability to network and build relationships with key eal estate, developers and general contractors.
- Strong organizational and problem-solving skills as well as the ability to collaborate and negotiate.
- Innovative, self-starter with the self- confidence and ability to represent MillerKnoll in a professional, ethical manner to gain a high level of confidence from a diverse group of highly critical customers.
- Ability to work in a fast-paced, changing environment, at all levels of the organization.
- Proven success at building long term relationships with customers/partners and ability to establish relationships at the senior decision-making levels within an organization.
- Thorough knowledge of MillerKnoll products, services and culture, as well as the ability to distinguish MillerKnoll products/services from the competition.
- Ability to travel and perform other job duties as needed.
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