Office Assistant

Office Assistant/Front Desk – Psychiatry Practice (20–30 Hours/Week)

Location: 1655 N. Arlington Heights Rd. Suite 200 West Arlington Heights, IL 60004
Schedule: 20–30 hours per week, weekends are available with extra pay.
Compensation: $18/hour

About the Practice

You will be working with Dr. Jonathan Gamze. We are seeking help in our established psychiatric practice. We are looking for a reliable, organized, and compassionate Office Assistant to support daily operations. We provide mental health services to adults, children, and adolescents in a professional, patient-centered environment.

Position Overview

The Office Assistant plays a key role in ensuring smooth front-office operations. This position requires strong organizational skills, attention to detail, discretion, and a warm, professional demeanor when interacting with patients.

Key Responsibilities

• Answering phones and responding to patient inquiries in a professional and courteous manner
• Scheduling and confirming appointments
• Managing patient records and maintaining confidentiality (HIPAA compliance)
• Processing payments
• Assisting with intake paperwork and documentation
• Coordinating communication between providers and patients
• General administrative and clerical support
• Help with prescription requests
• Confirm appointments

Qualifications

• Previous medical office experience preferred (psychiatry or behavioral health a plus)
• Familiarity with EMR systems a plus (can train)
• Strong communication and customer service skills
• Proficiency in Microsoft Office and basic computer systems
• Ability to multitask and work independently
• High level of discretion and professionalism
• High school diploma
• Phone etiquette

Ideal Candidate

• Calm, empathetic, and patient-focused
• Highly organized and detail-oriented
• Comfortable working in a mental health setting
• Dependable with strong work ethic

Benefits

• Full time or part time
• Supportive and professional work environment
• Paid lunch break

How to Apply

Please submit your resume and a brief cover letter outlining your experience and availability to [email protected].

Pay: From $18.00 per hour

Benefits:

• Flexible schedule

Work Location: In person