Electrical Engineer II
Job Responsibilities:
- Receive, unpack, and validate customer devices in the system
- Engage with customers regarding equipment status and processing
- Perform accurate data entry of device and customer information
- Handle customer assets with care and professionalism
- Collaborate with FTC Service & Sales Teams and direct customer contacts
- Meet ISO9001 and internal service level objectives
- Interface assertively and positively with FTC personnel
- Maintain accountability for workflow and results
- Use FTC’s Oracle-based Service Operating System
- Adhere to company policies and service cycle targets
- Demonstrate flexibility and positivity during peak periods (overtime may be required)
Skills:
- Basic knowledge of RF systems including analog and digital modulations.
- Familiarity with LabVIEW and Python.
- Familiarity with regulatory standards such as TIA-102, TIA-603,
- EN300-113, EN300-086, UL, CE.
- Familiarity with the use of RF ATE (Automated Test Equipment): Vector / Network, Spectrum, Signal Analyzers, etc.
- Aptitude to independently learn new technologies.
- Strong organizational, planning and leadership skills.
- Comfortable and adaptable in a fast-paced, dynamic environment.
- Strong interpersonal, written, and verbal communication skills.
- Ability to work well in a cross-functional team environment.
Education/Experience:
- Educational Background: Bachelor’s (BS) or Master's MS) degree in Electrical Engineering.
- Professional Experience: 2+ years of RF product test and regulatory experience (or equivalent).
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